Deployment & Integration Engineer - Cloud Platform

Maimsd Technology is seeking a skilled Deployment & Integration Engineer with deep expertise in IMS networks and cloud platforms. The ideal candidate will be responsible for the operations, deployment, and maintenance of IMS applications in cloud environments, ensuring high availability and seamless functionality. This role requires strong troubleshooting skills, a solid understanding of network functionalities, and the ability to work effectively in shifts and across customer time zones.

Key Responsibilities:

• Oversee Operations & Deployment of IMS applications in various cloud platform environments, including public cloud (AWS/Azure) where applicable.
• Perform regular health checks and maintenance activities for IMS applications and their associated servers.
• Conduct Backup and Restore activities for IMS Applications to ensure data integrity and disaster recovery readiness.
• Escalate issues to Vendor/Customer for which a resolution or workaround isn't readily available, providing comprehensive issue descriptions, relevant logs, findings, and troubleshooting steps carried out.
• Responsible for the management and oversight of Mission Critical network elements.
• Demonstrate flexibility to work in shifts and accommodate Customer time zones as required.
• Facilitate New Feature Implementation, as well as System Software & Application Patch upgrades according to planned schedules.
• Provide Level-2 Troubleshooting for issues observed or escalated from lower tiers.
• Develop and maintain Method of Procedures (MOPs) for various operational tasks.
• Provide follow-up and ensure good coordination with Technical Support teams.

Key Skills:

• Deep knowledge of IMS network architecture and the functionality of products such as PCRF (Policy and Charging Rules Function), SBC (Session Border Controller), CSCF (Call Session Control Function), and TAS (Telephony Application Server).
• Familiarity with IMS and VoLTE (Voice over LTE) call flows, along with a strong understanding of LTE network and interfaces.
• Solid IP network knowledge.
• Good troubleshooting skills and familiarity with all relevant troubleshooting tools.
• Experience with IMS testing.
• Excellent hands-on experience with Linux Container-based architecture on various commercial platforms such as Red Hat OpenShift, OpenStack, or VMware.
• Any experience with public cloud platforms like AWS/Azure is an added advantage.
• Excellent written and verbal communication skills with the ability to interact effectively at various organizational levels.
• Willingness to travel and experience working with customer networks.