DEO Captcha Consultant -Floor Operations MUM

Key Responsibilities (Job Description):

• Monitoring of Application:
• Engineer will need to monitor the performance and availability of web and mobile applications and report any issues observed directly to relevant stakeholders (Internal and External).
• Sanity Check:
• This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities.
• Effective Communication:
• Proactive and prompt communication with clients to resolve their queries quickly and accurately.
• Escalation Process:
• Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure.
• Effective timely alert:
• All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
• Multitasking:
• Job demands multi-tasking with good Analytical, Logical Reasoning Skills with Smart and quick thinking.