Demo & POC Specialist –BY TMS,PowerBI,SQL,Postman

Demo & POC Specialist Int

Role Overview

The Demo & POC (Proof of Concept) Specialist Int supports customer demos, POCs, and pilot engagements through hands-on execution and operational support. This role builds on foundational skills to independently deliver defined setup, configuration, and scenario execution tasks while contributing to consistent, high-quality, repeatable customer solutioning experiences.

Key Responsibilities

• Prepare and support demo and POC environments, including defined configuration inputs, data setup, and validation activities.

• Execute predefined demo scenarios or walkthrough segments as part of customer-facing solutioning engagements, following established runbooks and standards.

• Support POC and pilot execution through environment readiness checks, data refreshes, scenario resets, and defined iteration cycles.

• Track and support acceptance criteria activities by ensuring scenarios run as intended and capturing outcomes for review by senior team members and solutioning leads.

• Troubleshoot and resolve basic environment, data, configuration, or workflow issues escalate more complex problems to senior specialists or Customer Solutioning Engineers as needed.

• Maintain and update runbooks, setup documentation, and known-issue logs to strengthen repeatability and quality.

• Contribute to shared demo assets (e.g., sample datasets, configuration templates, scenario libraries) and suggest improvements that increase scalability and reduce rework.

• Provide day-to-day collaboration and knowledge sharing with Associate specialists and peers by reinforcing execution standards and consistent ways of working.

Qualifications & Skills

• Experience supporting enterprise demos, POCs, pilots, or sandbox environments (including environment setup, data preparation, or scenario execution).

• Working understanding of supply chain solution workflows and common customer use cases ability to connect scenario steps to expected outcomes.

• Ability to independently execute scripted scenarios with consistency, while knowing when to escalate or request guidance for deviations.

• Strong documentation discipline and operational rigor (checklists, runbooks, validation notes, issue logging).

• Bachelor's degree in Supply Chain, Business, Engineering, Information Systems, or related field (or equivalent practical experience).