Demand Planner

• Deal directly with CFT either by telephone, electronically, or face-to-face
• Respond promptly to inquiries, concerns, and requests and communicate/coordinate with internal departments
• Obtain and evaluate all relevant information to handle product and supply-related inquiries
• Facilitate order acceptance
• Direct requests and unresolved issues to the designated resource
• Record details of inquiries, comments, and complaints
• Record details of actions taken

Education and Experience

• PG in Pharmaceuticals or equivalent; MBAs preferred
• Basic pharmaceuticals knowledge
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Numeric, oral, and written language proficiency
• Expected work experience: 12 years in pharmaceutical or similar field(s)