Skill required: Employee Services - Employee and Labor Relations
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do Manage the end-to-end onboarding experience for each new hire cohort, ensuring smooth transitions and accelerated time-to-productivity; coordinate manager and buddy readiness; implement standardized 30/60/90-day success plans; oversee redeployment and internal mobility pipelines; and deliver reporting on conversion, early attrition, ramp-up progress, and placement fill rates. Key responsibilities:
- Design onboarding playbooks (Four C's: Compliance, Clarification, Culture, Connection).
- Pre-start engagement, welcome kits, and staged information delivery.
- Manage redeployment lifecycle and skills-to-role matching; track utilization.
- Drive feedback loops; publish dashboards on TTP, early attrition, and placement rates. Work Model & Shifts: WFO; US shift leadership coverage as per roster. What are we looking for Criteria Minimum Requirement Education Graduate Degree Total Years of Experience 58 years of industry experience Total Years of Role Specific Experience 24 years in team leadership for the function Skills / Knowledge Mandatory Vs Preferred Onboarding program design Mandatory Redeployment/internal mobility Mandatory Data & reporting (ramp, fill rates) Mandatory Roles and Responsibilities:
- In this role you are required to do analysis and solving of moderately complex problems
- May create new solutions, leveraging and, where needed, adapting existing methods and procedures
- The person would require understanding of the strategic direction set by senior management as it relates to team goals
- Primary upward interaction is with direct supervisor
- May interact with peers and/or management levels at a client and/or within Accenture
- Guidance would be provided when determining methods and procedures on new assignments
- Decisions made by you will often impact the team in which they reside
- Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts
