Delivery Manager

Roboyo is a category shaper in Agentic Automation. We help leading brands embed autonomous, AIpowered agents into their workflows, processes, products and services so they can scale faster and operate smarter.

Built on a strong automation heritage, we focus on seamless integration of AI into enterprise level organization, not just proving concepts, but owning outcomes and driving value in every industry we are present. At Roboyo, you'll join a global team of builders, consultants and engineers that are top practitioners of taking solutions to the next level for clients in pursuit of excellence.

KEY RESPONSIBILITIES

• Drive the end-to-end lifecycle of process automation (RPA, IDP, PM and Agentic) projects using Agile methodologies to ensure on-time, high-quality deployments.

• Serve as the primary escalation point for clients for offshore delivery.

• Work closely with Roboyo engagement managers and customers to manage expectations, control scope creep, and report transparently on progress and ROI.

• Unblock, guide, and manage cross-functional, cross-location engineering teams across multiple projects/customers at any given point.

• Own the project / program P&L, manage budgets, track burn rates, and forecast revenue.

• Act as the single point of truth in our PSA tool (Kantata). Maintain accurate resource allocations, timesheets, and project financials.

• Assist Practice and Engineering teams with Presales activities specific to Process Automation.

WHAT WE'RE LOOKING FOR

• Overall 10+ yrs of IT exp with 5+ years in IT Project/Delivery Management, including:

• 2+ years leading RPA or Intelligent Automation projects (UiPath strongly preferred).

• Demonstrated experience managing formal Change Request processes to monetise or deflect out-of-scope client requests.

• Proven experience of onsite-offshore coordination, customer relationship management and project delivery management including resource handholding and coaching/guidance.

• Proven ability to lead MBR/QBR/Steering Committee meetings and present project health/ROI dashboards to non-technical US business leaders.

• Track record of managing project escalations, specifically the ability to translate complex software/RPA failures into clear business impacts, timelines, and recovery plans.

• Proven track record of managing project budgets, financials, and profitability.

• Proficiency in PSA tools (e.g., Kantata, FinancialForce) and Agile management software (Jira).

• Bonus: PMP, Scrum Master (CSM), or UiPath certifications.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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