Experience- 15 to 25 years
Job Location-Greater Noida
Application Delivery Leadership:
- End-to-end delivery and performance of Duckcreek and P&C Projects.
- Govern application development, enhancements, production support, and system integration.
- Ensure platform functional stability, scalability, and performance to meet business needs.
- Drive end-to-end execution of data transformation initiatives across multiple workstreams.
- Monitor progress, manage risks and issue, and ensure timely delivery of milestones.
- Coordinate cross-functional teams including data engineers, architects, analysts, and business stakeholders
Multi-Portfolio IT Service Delivery Management:
- Oversee delivery of associated insurance applications (rating engines, portals, document mgmt., integrations).
- Define and enforce SLAs, KPIs, OLAs for development, support, and operational services.
- Govern incident, problem, and change management; reduce defects and MTTR. Drive service reliability engineering (SRE) culture to enhance resiliency
Program & Project Planning:
- Drive end-to-end execution of data transformation initiatives across multiple workstreams.
- Develop and maintain comprehensive project plans, delivery roadmaps, and execution strategies.
- Define scope, timelines, milestones, and resource requirements for data transformation programs.
- Align project goals with business objectives and technical feasibility.
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Execution & Delivery Management:
- Drive end-to-end execution of data transformation initiatives across multiple workstreams.
- Monitor progress, manage risks and issues, and ensure timely delivery of milestones.
- Coordinate cross-functional teams including data engineers, architects, analysts, and business stakeholders.
Stakeholder & Business Partnering:
- Act as senior engagement leader with global IT, product, and insurance operations executives.
- Act as the primary point of contact for program stakeholders.
- Engage underwriting, claims, billing, and distribution leaders to align service delivery with business goals.
- Provide executive-level reporting on delivery performance, risks, and outcomes.
- Manage expectations and ensure alignment across business and technical teams.
- Manage escalations with diplomatic
