Delivery Manager - Opentext (Technical)

• Ownend-to-end delivery managementof OpenText technical projects including implementation, upgrades, migrations, and support.
• Lead and managelarge, multi-location technical teamsacross Pan India.
• Act as the primary point of contact for customers, ensuringdelivery excellence and customer satisfaction.
• Provide technical leadership inOpenText Content Server, Archive Center, Documentum, xECM, and integrations with SAP and other enterprise systems.
• Manage project planning, execution, risk management, and mitigation strategies.
• Ensure adherence toSLAs, KPIs, budgets, and timelines.
• Drive governance, review mechanisms, and reporting for senior leadership.
• Collaborate with sales and pre-sales teams fortechnical solutioning and estimations.
• Oversee upgrade, migration, and transformation initiatives.
• Ensure compliance with security, audit, and organizational standards.
• Mentor and develop technical leads and architects within the delivery teams.

Required Skills & Qualifications:

• 15+ years of IT experience withstrong OpenText Technical background.
• Proven experience as aDelivery Manager / Program Manager / Engagement Manager.
• Hands-on or strong oversight experience with:
• OpenText Content Server
• OpenText Archive Center
• OpenText xECM
• OpenText Documentum (preferred)
• Experience inOpenText upgrades, migrations, and integrations(especially with SAP).
• Strong understanding ofITIL, Agile, and Waterfall delivery models.
• Excellent stakeholder, customer, and vendor management skills.
• Experience managinglarge programs and multi-vendor environments.
• Strong financial acumen including budgeting, forecasting, and margin management.
• Excellent communication and leadership skills.

Key Competencies:

• Strategic thinking and decision-making
• Strong people and delivery leadership
• Risk and escalation management
• Customer-focused mindset
• Ability to work across geographies