Delivery Manager
Delivery Manager
Infinx5-7 Years
- Posted 10 hours ago
- Be among the first 10 applicants
Job Description
Your Responsibilities at Infinx:
Must Have
- Own and manage end-to-end delivery of customer implementation projects from kickoff through go-live and stabilization
- Develop and maintain project plans, timelines, milestones, and dependencies
- Drive client communication and coordination, including status updates, progress tracking, and issue resolution as the primary contact
- Coordinate closely with internal teams (Analysts, Tech Implementation Specialists and other stakeholders) to ensure alignment on scope, timelines, and priorities
- Track implementation progress, risks, issues, and dependencies; proactively escalate when required
- Coordinate functional testing, UAT, and go-live readiness activities
- Ensure all requirements are implemented, tested, and validated prior to go-live
- Support post go-live stabilization and ensure smooth transition to support teams
Must Have
- 5+ years of experience in Delivery Management, Implementation Management, or Project Management
- Strong experience managing enterprise customer-facing product implementations
- Excellent communication, coordination, and stakeholder management skills
- Strong project management fundamentals (planning, tracking, risk and issue management)
- Ability to understand product flows and business processes to address functional questions
- Experience working with cross-functional teams across product, engineering, and QA
- Exposure to US healthcare domain (PA, RCM, Claims, Eligibility, EHR, etc.)
- Experience with SaaS or enterprise software implementations
- Familiarity with Agile or hybrid delivery models
- Experience working with globally distributed teams
More Info
Key Skills
Project management fundamentals
Hybrid delivery models
Enterprise software implementations
Enterprise customer-facing product implementations
About Company
Skills:
Java, Requirements Management, Spring Boot, Jira, Sql, Git, Confluence, Agile, Scrum, Restful Apis, Azure, Azure DevOps, Team Management, Stakeholder Management, Delivery Management, Client Management, Project Management
Skills:
Erp, Emr, Sso, enterprise SaaS delivery, HR Systems, change orders, API-based deployments, HIS, implementation commercials, integration delivery, SOW construction, margin management
Skills:
Product Delivery, Data Analytics, Jira, Confluence, Release management, Product development life cycle, Operational Management, Jira Align, Change readiness activities, Agile ceremonies, Design, Deployment processes and strategies, Continuous improvement processes
Skills:
Servicenow, Slas, Service Transition, cloud, Effort Estimation, network security, Dashboards, Microsoft Excel, Jira Service Management, service-reporting frameworks, service commercials, IT managed services, KPIs, OLAs, Escalation Management, ManageEngine, ITSM tools, end-user support, contracts scope management, operational governance, service-delivery operations, capacity reports, Powerpoint, ITIL practices, customer onboarding, Infrastructure, AV, Zoho Desk, RCA documents, service desks, Resource Planning
Skills:
Automation, Digitalization, Performance management, Operational delivery governance, Governance, Payroll, Talent Management, Payroll controls, Talent reviews, Compensation, Succession Planning, Process Standardization, Change process management, Payroll compensation benefits performance succession and talent-management platforms, Benefits Administration, Continuous Improvement