About The Role
We're looking for a Delivery Manager who thrives at the intersection of execution, client
partnership, and growth. This is a delivery-first leadership role where you'll own outcomes
across multiple client engagements while shaping long-term relationships and expanding
accounts.
You won't just ensure projects are delivered—you'll own client success, drive team
performance, and influence revenue growth.
What You'll Own
- End-to-End Delivery Excellence
Own 4–5 concurrent client engagements, ensuring on-time, high-quality delivery
Drive execution across the full software development lifecycle (SDLC)
Proactively identify risks, resolve blockers, and ensure predictable delivery
- Client Leadership & Stakeholder Management
Act as the primary point of contact for US/UK stakeholders
Build trusted advisor relationships with client leadership
Own communication, expectations, and escalation management
Define and managed SLAs/KPIs to ensure predictable delivery and client satisfaction
Lead and manage a team of 30–40 engineers and delivery professionals
Drive utilization, performance, and career development
Partner with hiring teams to build and scale high-performing squads
- Account Growth & Commercial Ownership
Identify and drive upsell and cross-sell opportunities within existing accounts
Contribute to revenue growth and account expansion strategy
Ensure accurate invoicing and alignment with contractual milestones
Provide architectural level guidance (non-coding, review-driven role)
Ensure technical quality, scalability, and alignment with client needs
Partner closely with engineering leads on key technical decisions
What Success Looks Like (First 6–12 Months)
Projects consistently delivered on time with high client satisfaction
Strong client trust, leading to repeat business or expanded scope
High team utilization and engagement with low delivery friction
Tangible revenue growth within existing accounts
What We're Looking For
8–12 years of experience in IT services / delivery management
Proven track record managing multiple projects and large teams
Strong Client-facing Experience With Global Stakeholders (US/UK Preferred)
Solid understanding of SDLC and engineering delivery models
Experience in resource planning, team scaling, and performance management
Exposure to account growth, revenue ownership, or pre-sales support is a strong plus
Key Strengths for This Role
You are ownership-driven and comfortable being accountable for outcomes
You can balance delivery rigor with client empathy
You're commercially aware and can spot growth opportunities naturally
You bring structure to ambiguity and thrive in fast-paced environments
Why This Role
High-impact role with direct visibility into client success and business growth
Opportunity to lead at scale while influencing strategic accounts
A chance to operate beyond delivery—at the intersection of tech, business, and
relationships
If you're someone who enjoys owning delivery, building strong client partnerships, and driving
growth—not just managing projects—this role is for you.
Strong Client-facing Experience With Global Stakeholders (US/UK Preferred)
Solid understanding of SDLC and engineering delivery models
Experience in resource planning, team scaling, and performance management
Exposure to account growth, revenue ownership, or pre-sales support is a strong plus
Key Strengths for This Role
You are ownership-driven and comfortable being accountable for outcomes
You can balance delivery rigor with client empathy
You're commercially aware and can spot growth opportunities naturally
You bring structure to ambiguity and thrive in fast-paced environments
Why This Role
High-impact role with direct visibility into client success and business growth
Opportunity to lead at scale while influencing strategic accounts
A chance to operate beyond delivery—at the intersection of tech, business, and
relationships
If you're someone who enjoys owning delivery, building strong client partnerships, and driving
growth—not just managing projects—this role is for you.
