Delivery Manager

Location: Trivandrum

At Arbor, we're on a mission to transform the way schools work for the better.

We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day.

Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days.

At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn.

We are looking for an experienced and collaborative Delivery Manager to join our Engineering team and help us ensure the smooth and successful delivery of product initiatives. The remit and focus of the role is to focus on planning, coordination, and execution ensuring product releases are delivered on time, within scope, and to quality standards.. It's a broad and exciting role, so we're looking for someone up for a challenge - if you're a diligent and communicative Delivery Manager, this is the role for you.

Core responsibilities

• Planning & Alignment:
• Develop and manage delivery plans for assigned products or projects, ensuring they align with defined objectives, timelines, and priorities
• Translate product and business requirements into actionable sprint and release plans, balancing workload, dependencies, and available capacity
• Collaborate closely with Product Managers, Engineering Managers, and Technical Leads to define scope, assess feasibility, and plan sequencing
• Coordinate with stakeholders to communicate plans, manage expectations, and ensure alignment on delivery goals and milestones
• Provide regular visibility into delivery progress, risks, and mitigation actions to ensure predictable and transparent execution
• Delivery Execution & Oversight:
• Drive day-to-day delivery operations, ensuring timely progress and quality of deliverables
• Track and report delivery KPIs (timelines, throughput, quality metrics) and escalate risks as necessary
• Coordinate cross-functional teams, third-party vendors, and external dependencies to ensure delivery success
• Ensure delivery standards and Agile practices (Scrum or Kanban) are consistently followed
• Oversee smooth handovers to Service Delivery and Support teams post-launch
• Performance & Process Improvement:
• Identify and implement process improvements to enhance efficiency, predictability, and quality
• Maintain delivery documentation, onboarding materials, and process guidelines
• Participate in post-launch reviews to capture learnings and embed continuous improvement
• Support performance testing, penetration testing, and load testing coordination for products as applicable
• Contribute to team capability growth through learning and knowledge-sharing initiatives
  
  

• 8-12 years of experience in IT or product delivery, with at least 3-5 years in a delivery management or project leadership role
• Strong stakeholder management and communication skills across technical and business teams
• Solid understanding of software delivery lifecycles, technical dependencies, and Agile practices
• Proven ability to plan, track, and coordinate multiple delivery streams
• Analytical and problem-solving mindset with focus on driving measurable outcomes
• Comfortable working in dynamic environments with shifting priorities
• Excellent communication and presentation skills for both technical and non-technical audiences

Bonus skills

• Proficiency in Jira, Atlassian Product Discovery, and Confluence
• Exposure to delivery metric tracking tools like Amazon QuickSight
• Awareness of penetration testing, performance testing, and load testing processes
• Experience in managing product delivery for cloud-based (SaaS) platforms
• Familiarity with key ISO standards (QMS, ISMS, BCMS)
• Experience in Education technology (EdTech)
  
  

The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer:

• Flexible work environment (3 days work from office)
• Group Term Life Insurance paid out at 3x Annual CTC (Arbor India)
• 32 days holiday (plus Arbor Holidays). This is made up of 25 days annual leave plus 7 extra companywide days given over Easter, Summer & Christmas
• Work time: 9.30 am to 6 pm (8.5 hours only)
• Compensation - 100% fixed salary disbursement and no variable component
  

We're committed to making our recruitment process fair and comfortable for everyone. If you need any reasonable adjustments during the application or interview stages, please contact our team at [Confidential Information].

Kindly note that applications will only be considered when submitted through our Careers page.