Delivery Manager, Acquisition

About Dr. Martens

Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Dr. Martens has since transcended its working-class roots while still celebrating its proud heritage and, six decades later, Docs or DM's are worn by people around the world who use them as a symbol of empowerment and their own individual attitude. The Company listed on the main market of the London Stock Exchange on 29 January 2021 (DOCS.L) and is a constituent of the FTSE 250 index.

The Delivery Manager/Lead, Acquisition will play a crucial role in ensuring the seamless delivery of acquisition technology projects, optimizing team performance, and aligning with business objectives in a fast-paced, global fashion retail environment.

As a Delivery Manager/Lead, you will:

• Lead the delivery of complex acquisition technology projects using Agile methodologies (Scrum/Kanban).
• Collaborate with cross-functional teams including marketing technologists, developers, and stakeholders to ensure projects meet business needs.
• Own project timelines, manage risks, and resolve delivery bottlenecks.
• Drive continuous improvement and optimize team processes.
• Utilize data-driven metrics to monitor performance and demonstrate value delivery.
• Foster a culture of collaboration, agility, and innovation.

THE STUFF THAT SETS YOU APART

Must-Have Experience & Skills:

• 8+ years of experience in delivery management, particularly with Agile frameworks (Scrum, Kanban).
• Proven track record of managing cross-functional data engineering teams to deliver high-impact data solutions.
• Strong stakeholder management skills, with the ability to align project deliverables with strategic business goals.

Technical Skills:

• Proficiency in Agile project management tools (JIRA, Trello, Azure DevOps).
• Familiarity with marketing technology tools and platforms (e.g. Klaviyo, Braze, Salesforce Marketing Cloud, Google Analytics, Adobe Experience Cloud, etc).

Soft Skills:

• Exceptional communication and leadership abilities.
• Strong problem-solving skills.
• Ability to thrive in a dynamic environment.

Education:

• Bachelor's degree in computer science, Information Systems, Marketing Technology, or related field.
• Relevant certifications (e.g., Certified ScrumMaster, PMI-ACP, SAFe Agilist) are a plus.

Nice to Have Skills:

• Experience in the retail industry, particularly within a global context.
• Knowledge of marketing technology principles and practices.
• Hands-on experience in marketing technology roles.
• Experience with data pipelines, ETL processes, cloud platforms (AWS, Azure, Snowflake), and data warehousing.
• Understanding of DevOps practices, CI/CD pipelines, and automation.

We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone, but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE.

At DM your technical capability will go hand in hand with the below:

• Great relationship management that delivers results through effective teamwork
• You'll be a proud custodian to our DM's culture, embodying what we stand for and encouraging others to do the same
• You'll help build a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team members
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness
• You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving
• You'll lead the way and role model on all things DE&I & wellbeing