Delivery Lead- US Staffing

Tech Observer is hiring Senior Technical Recruiters (US Staffing)

Do you have exp of working on Technical FTE role Join our growing team and work with leading US clients in a collaborative, high-performance environment.

Location: Sector 62, Noida (Hybrid)

We are looking for an experienced Delivery Lead – US Staffing to manage and drive end-to-end recruitment delivery for US staffing operations. The individual will lead a team of recruiters, manage daily submissions, drive closures, ensure delivery targets are met, and maintain strong relationships with internal stakeholders and clients.

The ideal candidate should have strong experience in US IT and/or non-IT staffing, excellent team management skills, and a proven track record of meeting recruitment delivery targets.

Key Responsibilities

1. Team Management & Leadership

• Lead, manage, and mentor a team of US staffing recruiters.
• Allocate requirements across recruiters based on priority and expertise.
• Monitor individual and team performance against daily, weekly, and monthly targets.
• Conduct regular team reviews, provide feedback, and drive productivity.
• Ensure accountability for submissions, interviews, and closures.

2. Recruitment Delivery & Closures

• Drive end-to-end recruitment delivery for US staffing requirements.
• Ensure timely and quality submissions against client requirements.
• Monitor the recruitment pipeline from sourcing to placement.
• Drive interview coordination, follow-ups, offer management, and closures.
• Personally support critical and difficult-to-close requirements.
• Ensure recruiters meet submission, interview, and placement targets.

3. Client & Requirement Management

• Coordinate with Account Managers and Business Development teams to understand client requirements.
• Review job descriptions and identify suitable sourcing strategies.
• Prioritize hot requirements and ensure faster turnaround time.
• Maintain submission quality and minimize irrelevant or duplicate profiles.
• Track client feedback and work with recruiters to improve candidate quality.

4. MIS & Performance Tracking

• Maintain daily and weekly recruitment dashboards.
• Track key metrics, including:
• Requirements assigned and worked upon
• Profiles sourced and submitted
• Submission-to-interview ratio
• Interview-to-offer ratio
• Offer-to-joining ratio
• Total placements and revenue contribution
• Recruiter-wise productivity
• Identify delivery bottlenecks and implement corrective actions.

Required Skills & Experience

• 8–12 years of experience in US staffing.
• Minimum 3–5 years of experience managing a team of US recruiters.
• Strong understanding of US staffing recruitment processes.
• Experience in US IT staffing and/or engineering, manufacturing, healthcare or other non-IT verticals.
• Proven ability to drive submissions, interviews, and placements.
• Experience handling multiple client requirements and tight deadlines.
• Strong leadership, communication, analytical, and stakeholder management skills.
• Hands-on experience with ATS/CRM platforms and recruitment reporting.