Delivery Lead Manager

Skill required: Payroll - Payroll Process Design

Designation: Delivery Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Human Resource postgraduates/graduates with relevant consulting, solutions, and delivery experience with a sound knowledge of end-to-end global or US and Canada Payroll including, - Active Payroll Processing - Pension Payroll Processing - Mobility Payroll Processing - Allocation of Time (Positive & Negative Payroll) - Short Term Business Traveler - Overpayment Recovery - Remittance/Statutory Payments - Statutory Reporting - General Reporting - Garnishments - Tax Data Setup and Deductions - YE Govt Tax Reporting (90,000 W-2's, 85000 – 1095s, 3800, T4, CRA, MRQ etc) - Tax Notices - Tax Registration - Audit Management - Workers Comp Reporting - Time & Attendance - Leave Accrual Management - Time Tracking Vouchering - Leave Policy Management - Record of Employment Reporting Expected to work on strict deadlines, in a high-pressure business environment while being a good team player. Prior US/Canada Payroll Consulting and Solutioning experience in the BPO Industry with driving transformation / projects experience / Robotic implementation experience will be preferred. Should be open to work in different time zones as per the business requirement.

What are we looking for

• Graduation in Human Resources (Preferably master's in human resources)
• Minimum 12+ years of experience in US/Canada Payroll consulting, solution, and delivery
• Strong customer engagement skills
• Global exposure know-how of different cultures
• End to End knowledge of HR function
• Good analytical and problem-solving skills and ability to handle difficult client interactions
• Travel readiness and flexibility to work in different time zones
• Payroll and HR certifications highly preferred (FPC, CPP) 1. Minimum 12+ years of experience in US/Canada Payroll consulting, solution, and delivery 2.Strong customer engagement skills 3.Global exposure know-how of different cultures 4.End to End knowledge of HR function 5.Good analytical and problem-solving skills and ability to handle difficult client interactions 6.Travel readiness and flexibility to work in different time zones 7.Payroll and HR certifications highly preferred (FPC, CPP) 1.US/Canada Payroll Transformation 2.US/Canada Payroll Consulting 3.Payroll Technology Consulting 4.Payroll Operations Experience 5.Vendor/Supplier Management 6.Professional Qualities 7.Good oral and written communication skills 8.Ability to identify and effectively use resources 9.Excellent customer service skills 10.Operational Excellence skills Adaptable and flexible, problem solving skills, Agility for quick learning, written and verbal communication Roles and Responsibilities:
• Key Responsibilities:
• Advise & consult clients on future state Payroll organization design and target operating model
• Lead key strategic initiatives, driving Payroll Transformation, process reengineering to increase process effectiveness and efficiency and reducing cost of HR operations
• Provide end to end process expertise input to the process team's (BI) during global design preparation & localization workshops
• Participate in the global & localization sessions and provide leading practice input in administering local processes
• Drive and compile leading practices, and process design considerations incorporating build to operate efficiency design principles
• Provide input into the technology enablement (Payroll System) and assist in identifying automation opportunities and address process administration gaps
• Provide input, where needed on service delivery components needed for policy harmonization
• Participate in global design authority discussions and provide input to any service delivery components
• Participate in testing end to end processes in order to get familiarization of various system and process scenarios for SOP creation
• Lead the SOP build & work with the SMEs to document process narratives and localization requirements needed for SOP creation
• Lead the training and service rehearsal activities & train BPO process SMEs
• Monitor training and service rehearsal results and progress and help the transition team resolve issues and gaps
• Lead ongoing continuous process improvement analyses and monitoring of process-specific KPIs
• Ideate, test, and develop potential Analytics opportunities enabling creation of Client business value
• Provide ongoing coaching to PMEs and the BPO process teams
• Design customized Payroll solutions & lead client workshops – solution presentation and solution orals
• Extensive experience working across multiple 3rd party vendors/suppliers/carriers
• Exposure to regulatory reporting, laws, and country legislations
• Creating end to end Payroll outsourcing solution focusing on key solution tenants and leverage digital to create a compelling solution
• Work closely with transitions and Change management teams to ensure smooth transition of Payroll processes/activities to Accenture
• Program lead and project manage Payroll Consulting projects align resources for the project and ensure successful delivery and outcomes of the project
• Support/work with diverse, multi-cultural global teams to create HRO (Payroll) solutions for clients
• Lead Hypercare and other Governance meetings for respective domains, Any Graduation