Delivery Assurance Associate

What You'll Do

• Perform periodic project audits/reviews for the project delivery process based on CMMI (Capability Maturity Model Integration) process areas and report non compliances, best practices followed
• Highlight potential delivery risks and compliance issues for the project milestones
• Participate in project milestone release readiness review and provide sign offs
• Assist in QRM cadence planning and work closely with QRM Leads ensuring effective risk management and mitigation throughout lifecycle of projects
• Conduct trainings on QMS process assets and awareness on best practices
• Maintain and ensure project process maturity (CMMI Level 3) adherence for ensuring Capability Maturity Model Integration (CMMI) v2.0 Development & Services appraisal and accreditation process
• Guide and train project teams on Project Management and Delivery Excellence best practices and supporting project management tools such as Atlassian JIRA, Confluence, Microsoft Enterprise Project Management (EPM) & BT Estimation tool
• As a DAG partner, work with project teams to bring in innovation and ensure consistent adoption of technology delivery best practices
• Showcase expertise on Software Quality Management framework such as CMMI Development, CMMI Services and focus on performance and continuous improvement at project as well as organization level
• Enhance Delivery and Operations maturity through close engagement and planned intervention across all project phases
• Coach and train project team members on focus areas such as Agile project delivery methodology and supporting tool stack
• Define and regularly enhance the enterprise level Quality Management System aka Enterprise Delivery Framework (EDF) supporting Development (Waterfall, Agile) as well as Operations projects (Services delivery methodology)

What You'll Bring

• Bachelor's degree in IT or relevant field with a strong academic record
• A minimum of 2 years of experience in Delivery Assurance and Quality Management
• Knowledge and experience in Software Quality Management & Software Quality Standards
• Thorough understanding and implementation experience of CMMi 2.0 framework for Dev & Services
• Proficiency in MS Office, including Word, Excel, and PowerPoint
• Experience with Project Management tools (e.g., Atlassian JIRA, Confluence, MS Project) and Quality Assurance tools
• CMMi implementation experience (Maturity Level 3 at minimum / High maturity implementation experience preferred)
• Familiarity with Pharma compliance and regulations - CFR Part 11/GXP
• Strong communication skills, both written and verbal, for reporting and interacting with stakeholders
• Ability to work independently and as part of a team
• Willingness to adapt to evolving industry standards and technologies
• Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability
• Proven ability to work creatively and analytically in a problem-solving environment