Responsibilities:
This engineer will assist in critical activities include centralization of DHCP, management/monitoring of core DNS/DHCP integration with Windows Active Directory Service
- Stage, configure, install, document, and troubleshoot Efficient IP DNS, DHCP and IPAM infrastructure.
- Upgrade and patch DDI infrastructure
- Work closely and effectively with customers, partners, vendors, and fellow team members to provide exceptional customer service.
- Respond to incoming tickets, troubleshoot, and escalate, if necessary.
- Network trends analysis for capacity planning and proactive fault finding.
- Root cause analysis of network syslog and documentation.
- Work with TAC as and when required.
- Good Knowledge and hand-on with Network administration
- Should have extensive knowledge of switching/Routing.
- Contribute to documentation, review standards and operational procedures
- Troubleshooting the issues on different network platforms LAN, Wireless
- Provide RCA of the major incidents/problems
- Candidate should be flexible to work in 24*7 rotational shift
Qualifications Required:
- Strong Knowledge in Network administration processes and concepts.
- Bachelor s degree in computer science, Information Systems, or related field
- The following certifications are a plus: CCNA, CCNP, ITIL Service Management
- 4 to 10 years in a technology role
- Excellent knowledge of English
- Proven experience in diagnostics and problem analysis
- Technology Efficient IP(DDI), Cisco Routing and Switching
- Highly experienced with Wired/wireless networking and network security
Desired:
- Expertise with Efficient IP DDI (DNS, DHCP, and IPAM)
- Assist with configuration within Efficient IP appliances.
- Configure DNS (Domain Name System), DHCP, IPAM, and other Infoblox services as per the requirements.
- Configure Primary Zone, DNS forward zone, DNS reverse zone and Configure forwarders.
