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Position Details:
• Process: Customer Service
• Industry: Banking / BFSI
• Location: Shivajinagar, Pune
• Work Mode: Work From Office
Eligibility Criteria:
• Graduation is mandatory
• Freshers and candidates with up to 6 months of experience can apply
• Excellent verbal and written communication skills are required
Compensation & Benefits:
• Salary up to ₹31,000 CTC (based on interview performance and communication skills)
• 5 working days per week
• 2 rotational week offs
Shift Details:
• Initial 2 months will be Day Shift
• Post training, candidates should be comfortable with 24×7 rotational shifts
Key Responsibilities:
• Handle customer queries through Calls and Chat Support
• Assist customers with banking-related services and concerns
• Deliver accurate and timely resolutions
• Ensure high levels of customer satisfaction and service quality
Interview Process:
HR Round → Operations Round → Versant Assessment → Client Round (Written & Verbal) WhatsApp: 7990558354
Job ID: 147358665
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