DBAT:Digital Product Owner

Axis Bank

Mumbai, India

2-4 Years

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Posted 4 hours ago
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Job Description

DBAT:DIGITAL PRODUCT OWNER
INTERNAL USAGE:
No. of Vacancies:		Reports to:	Product Manager
Is a Team leader	N	Team Size:

Grade:	Deputy Manager, Manager, Senior Manager
Business:		Department:	Digital Banking	Sub-Department:
Location:
About Digital Banking and Transformation
The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the banks own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies
AbouttheRole
The Digital Product Qwner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives
Key Responsibilities
Responsible for the creative execution of the future and existing consumer journeys Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc to design a best in class digital solution Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff Create campaigns and programs to increase digital adoption by customers Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings. Responsible for project execution, including experience design and stakeholder management.
Qualifications
Graduate / Post-Graduate Degree from a recognized institute 2+ years of experience as a digital product manager with a user-centered focus, preferably in a fast paced start-up environment that runs in an agile manner
Role Proficiencies:
For successful execution of the job, the candidate should possess: Knowledge about digital product development & life cycle management Customer-centric approach Strong communication, interpersonal and techno functional skill Ability to manage multiple tasks/projects and deadlines simultaneously Ability to work across the organization Ability to work in cross functional teams