Role Overview
As a Day 2 Software Engineer, you will be responsible for ensuring the smooth operation of our software products post-deployment. Your role will involve not only fixing coding bugs but also performing end-to-end troubleshooting to identify and resolve issues related to configuration, performance, and integration. You will work closely with cross-functional teams to ensure our software meets the highest standards of quality and reliability.
Key Responsibilities
- Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner.
- App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility
- Integration Support: Assist in resolving integration issues with other systems and platforms
- Customer Support: Provide technical support to customers and address their concerns effectively
- Documentation: Maintain detailed documentation of issues, solutions and best practices
- Collaboration: Work closely with development, QA and support teams to ensure seamless software operation
Qualifications:
- Bachelor's Degree in Computer Science, Software Engineering or a related field
- Proven experience in software development and bug fixing
- Strong troubleshooting skills with ability to diagnose and resolve complex issues
- Familiarity with software configuration management and performance monitoring tools.
- Experience with Node.js , React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, Mongo DB and IBM MQ
- Available for 24/7 standby
- Ready to work OT and in shift roles if needed
- Excellent communication and collaboration skills
- Ability to work independently and as part of a team
Interested candidates, please send your CVs on [Confidential Information]
Regret to inform that only shortlisted candidates will be notified.
CEI: R1988671
EA License: 14C7275
