About The Company
Unotech Global is a leading technology solutions provider dedicated to delivering innovative and scalable digital services to clients across various industries. With a strong focus on eCommerce, data analytics, and AI-driven solutions, we strive to empower businesses to optimize their operations, enhance customer experiences, and achieve sustainable growth. Our team comprises passionate professionals committed to excellence, continuous learning, and leveraging the latest technological advancements to stay ahead in a rapidly evolving digital landscape. At Unotech Global, we foster a collaborative and inclusive work environment that encourages creativity, innovation, and professional development.
About The Role
As an eCommerce Data Analyst at Unotech Global, you will play a pivotal role in transforming data into strategic insights that directly influence our business decisions and growth strategies. This position offers the unique opportunity to work at the intersection of data analysis, strategic planning, and emerging AI technologies. You will be responsible for ensuring data integrity across our eCommerce platforms, analyzing customer and market trends, and developing comprehensive reports and dashboards for stakeholders. Your insights will help optimize our marketing efforts, improve user experiences, and identify new opportunities for expansion. Additionally, you will lead key projects such as the Zoho CRM and Campaign initiatives, and actively contribute to our AI initiatives by participating in the AI Task Force, staying abreast of the latest developments in artificial intelligence and machine learning.
Qualifications
The ideal candidate will possess a strong educational background in Data Science, Statistics, Business Analytics, or related fields, with at least four years of professional experience in eCommerce data analysis. Proficiency in data analysis tools such as Python, SQL, and advanced Excel is essential, along with experience in data visualization platforms like Tableau. A solid understanding of data architecture, including database schemas, ETL processes, and data storage best practices, is required. Excellent analytical thinking, problem-solving skills, and meticulous attention to detail are vital for success in this role. Strong communication skills are necessary to effectively present insights to both technical and non-technical audiences. The candidate should demonstrate adaptability, curiosity about AI technologies, and a proactive approach to leveraging emerging tools to enhance data initiatives.
Responsibilities
- Data Integrity: Maintain the accuracy, consistency, and security of data across all eCommerce systems. Document data flow processes and recommend improvements for data input controls, especially for critical master data such as customer and product information.
- Analysis & Reporting: Collect, analyze, and interpret data from various sources including web analytics, sales figures, and customer behavior metrics to generate actionable insights and strategic recommendations.
- Performance Monitoring: Track and evaluate key performance indicators such as conversion rates, customer acquisition costs, and average order value to assess and improve eCommerce performance.
- Customer Insights: Analyze customer data to identify behavioral patterns, segment customer groups, and support targeted marketing and personalization strategies.
- A/B Testing: Design, execute, and analyze A/B tests to optimize website performance, enhance user experience, and improve marketing campaign effectiveness.
- Market & Competitor Analysis: Conduct comprehensive analysis of industry trends and competitor performance to inform strategic planning and identify growth opportunities.
- Data Visualization: Develop dashboards, visual reports, and presentations to clearly communicate insights and support data-driven decision-making across teams.
- Collaboration: Work closely with the eCommerce, marketing, and product teams to align data initiatives with business objectives, ensuring cohesive and impactful strategies.
Benefits
Unotech Global offers a competitive benefits package designed to support our employees professional and personal growth. You will have access to comprehensive health insurance, including medical, dental, and vision coverage. We promote work-life balance through flexible working hours and remote work options. Our commitment to continuous learning is reflected in opportunities for professional development, certifications, and training programs. Employees enjoy a collaborative and innovative work environment that encourages knowledge sharing and creativity. Additionally, we provide performance-based incentives, recognition programs, and a clear career progression pathway to help you achieve your long-term goals within the company.
Equal Opportunity
Unotech Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, ethnicity, gender, age, sexual orientation, disability, or any other protected characteristic. We believe that diverse perspectives and experiences foster innovation and drive our success. All qualified applicants will receive consideration for employment without regard to any protected status, and we are dedicated to providing a workplace where everyone can thrive and contribute to our shared vision.
