Job Summary
We are looking for a highly motivated and organized
Data Process Lead to join our back-office operations team. The ideal candidate will bring
6+ years of experience in back-office operations, preferably in a fast-paced environment, and will be responsible for leading a team while ensuring seamless execution of business processes.
In this role, you will oversee workflow management, implement client procedures, and drive operational efficiency. You will collaborate closely with clients to understand their processes and ensure accurate execution by the team. This position requires strong leadership, attention to detail, and a continuous improvement mindset.
Key Responsibilities
- Lead and manage the Data Associate team to ensure efficient task execution and overall productivity
- Implement client-provided procedures while ensuring adherence to guidelines and maintaining high performance standards
- Build and maintain strong client relationships to discuss process improvements and align on best practices
- Oversee back-office operations to ensure smooth workflows and process integrity
- Monitor and analyze key performance indicators (KPIs) to evaluate process effectiveness and identify improvement areas
- Collaborate with internal teams to understand process requirements and deliver effective solutions
- Execute and oversee routine manual tasks with a strong focus on accuracy and attention to detail
- Ensure all processes are aligned with established Standard Operating Procedures (SOPs)
- Conduct regular data validation and reconciliation to maintain data accuracy and consistency
- Identify process inefficiencies or bottlenecks and propose actionable solutions
- Prepare reports and insights for stakeholders to support strategic decision-making
- Work closely with team members to resolve operational challenges and align processes with business objectives
Required Qualifications
- Bachelor's degree in any discipline
- 6+ years of experience in back-office operations, preferably within a fast-paced environment
Skills & Qualifications
- Strong organizational and time-management skills with the ability to manage multiple tasks and meet deadlines
- Basic data analysis skills with the ability to interpret and present process data clearly
- High attention to detail with a focus on accuracy and consistency
- Strong problem-solving abilities to identify inefficiencies and implement effective solutions
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other productivity tools
- Strong team management skills with the ability to lead, motivate, and guide a team
- Ability to delegate tasks effectively and ensure timely completion
About Aumni Techworks
Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take projects, and we have long term (open ended) contracts with our clients. When our clients sign up with us, they are looking at a multi-year relationship. For e.g. Some of the clients we signed up 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing.
Benefits Of Working At Aumni Techworks
- Our award-winning culture reminds us of our engineering days.
- Medical insurance (including Parents), Life and Disability insurance
- 24 leaves + 10 public holidays + leaves for Hospitalization, maternity, paternity and bereavement.
- On site Gym, TT, Carrom, Foosball and Pool table
- Hybrid work culture
- Fitness group / rewards
- Friday Socials, Annual parties, treks.
