Data Privacy Specialist

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com

Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let's build the future of mobile telecommunications together!

About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Role overview:

We are looking for a dynamic and technically proficient privacy specialist for our Privacy Governance team. The candidate's primary role will involve driving our privacy program and overseeing personal data protection compliance. Additionally, the candidate will be involved in implementing privacy-by-design principles within our products and systems.

This is a unique opportunity for an individual with a strong blend of legal-regulatory understanding, practical engineering experience, and a passion for building robust and ethical data practices.

Key Responsibilities:

Privacy Governance and Compliance:

• Manage global, regional and local data protection compliance for the organisation's services, products, business units, and control functions.
• Respond to and manage activities such as drafting privacy policies, processes, best practices, incident response, vendor due diligence, training programs, data retention programs, and data subject access requests.
• Act as a primary point of contact for internal and external privacy inquiries and audits.

Privacy Strategy and Implementation:

• Lead the implementation of privacy controls and safeguards across various systems and applications.
• Identify, document, and facilitate the mitigation of privacy risks.
• Champion a culture of privacy throughout the organization.

Privacy Engineering and Personal Data Governance:

• Collaborate with engineering, product, and data science teams to embed privacy-by-design principles into the entire software development lifecycle.
• Design, develop, and implement technical solutions for privacy-conscious products.
• Conduct technical privacy reviews of architectural designs, data flows, and system implementations.

Skills & qualifications:

• Education: Bachelor's degree in Computer Science, Information Security, Law, or a related field.
• 5 to 8 years of professional experience.
• Preference will be given to candidates with relevant certifications (IAPP, ISACA, etc).
• Experience in working in a legal, compliance, or risk management function.
• Experience in implementing privacy programs and controls in a complex technical environment.