Data Owner Lead - Marketing Analytics

Transform data into actionable insights to drive innovation, business growth, and customer engagement in Chase's consumer banking.

As a Data Owner Lead within Consumer & Community Banking Data & Analytics team, you play a vital role in enabling faster innovation by ensuring data is clearly documented, high-quality, and well-protected. You are responsible for all marketing-product data creation, provisioning, and consumption across analytics, operations, and reporting. Partners with Product, Design, Tech, and Data & Analytics leads to ensure data quality, safety, integration into analytics platforms, and lifecycle risk mitigation in line with firmwide standards.

Job responsibilities

• Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.

• Work with key partners to drive an understanding of the data and its use within the business. Provide subject matter expertise with respect to the content and use of data in the product and associated business area.

• Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control

• Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.

• Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirements

• Influence resources to resolve identified data issues in a timely manner

• Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality

• Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product

• Develop relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions

• Manage the execution of a set of milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.

• Track and manage workstreams and associated KPIs to ensure deliveries are successful

Required qualifications, capabilities, and skills

• Bachelor's or Master's degree with 8+ years of industry experience in a data-related field.

• Experience managing delivery across multiple workstreams with varying timelines

• Subject matter expertise in business or product data or processes - experience/ knowledge in marketing domain

• Technical knowledge of data management and governance, big data platforms, or data architecture.

• Demonstrated ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals

• Proven ability to execute via internal partnerships

• Strong interpersonal and communication skills. Ability to articulate complex technical concepts to senior audiences

• Structured thinker with good business acumen

• Understanding of Agile technological development methodology.

Preferred qualifications, capabilities, and skills

• Understanding and practical experience in data engineering and analytics (SQL, Tableau, Alteryx, Spark), machine learning (python, JupyterLab, LLMs), cloud technologies & their applications (AWS, Snowflake, Databricks)
• Open data standards, data taxonomy and vocabularies, metadata management
• Analytical thinking and problem-solving skills