Overview
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to address some of the big sophisticated challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team
Role Summary –
- Receive and process requests for business records access/ add new records.
- Process requests from business for secure waste bin changeover.
- Manage requests from the business for user and project folder structure setup within the Viewpoint software solution.
- Assist with upload of digital documents into Viewpoint Project folders.
- Recommends remediation actions as the need arises.
- Assist with training on BP information management systems as required.
- Provide research services for the business (mainly BP Legal & HR) for records relating to current litigation and HR matters etc.
- Work with Information Manager and external Records Management supplier to ensure that records systems (RMS) at both BP and supplier are aligned and updated as the need arises.
- First level liaison for the RMS system with external support organisation
- Maintenance and access control of the Records Management Team's SharePoint site
- Work with the Information Manager on the Records Retention program
- Maintenance of the RMS and Viewpoint systems data
- Incoming mail services receipt and processing
- Liaison with BP's off-site storage providers regarding any physical records for between BP and providers Iron Mountain for AUS & The Information Management Group (TIMG) in NZ
- Provide first level advice on archiving services to BP business units as required
- Upload initial project documents into the appropriate folder structures
- System upgrade testing as required
What You Will Deliver -
- Information Governance :
- Ensuring that the systems used for the management of records are accurately reflecting BP's operational and corporate records.
- Ensuring business records are assigned retention periods to ensure records are held only for the period allowed under ANZ law.
- Assist the business in the creation and delivery of digital records solutions
- Stakeholder Management :
- The detailed identification, analysis, management, monitoring and improvement of collaborator relationships in order to target and improve mutually effective outcomes.
- Customer Support - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
- Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change
- Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans
- Change Management - Builds energy around a change using a detailed approach to transition from the present to the desired state
- Digital Fluency - Optimally uses digital mentorship, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
- Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information
- Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights
- Innovation - Adapts existing processes, methods to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities
- Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term needs and communicates benefits to the customer. Knows when and how to use the chain of command
- Problem Solving - Evaluates and priorities problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and address problems
- Relationship Management - Establishes and manages relationships with peers and internal business partners to achieve results
- Eye For Business - Identifies new or alternative approaches to performing business activities more efficiently
You will work with -
- Data Operations
- External business partners i.e., Infosys, Viewpoint and service providers like Iron Mountain for AU and The Information Management Group for NZ.
- Internal stakeholders
At bp, we provide the following environment and benefits to you:
- A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the demeanor of giving back to our environment are highly valued
- Possibility to join our social communities and networks
- Learning opportunities and other development opportunities to craft your career path
- Life and health insurance, medical care package
- Many other benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
