Link to Apply is at the bottom of the JD. Please read the requirements carefully before applying.About LimeChatAt
LimeChat , we're on a mission to revolutionize conversational commerce by enabling human-level interactions on WhatsApp. Backed by top-tier investors such as Stellaris, Titan, Pi Ventures and part of
Y Combinator W21 , we already power 500+ leading brandsincluding Mahindra, HUL, ITC, and Mamaearth.Our next frontier: enterprise verticals like
BFSI, Health, Auto, and Retail . We're shipping cutting-edge
GenAI agents that automate and personalise millions of customer journeys every single day.Our founders are
Computer Science alumni from IIT Delhi with a specialization in AI and have been recognized as
Forbes 30 Under 30
honorees for their work in Conversational AI. We're a tight-knit crew that moves fast, sweats the details, and owns outcomes.Some Quotes We Live By'It's okay to fail. It's not okay to not try.'Do the right thing when others are not looking.Why this role mattersAt LimeChat, our bots handle millions of conversations every day. Even small improvements in quality can translate into huge business impactbetter automation, higher CSAT, and more revenue for our customers.As a
Data & Audit Engineer (Bot Quality) , you'll be responsible for continuously auditing bot flows, testing real user journeys, analyzing conversation logs, and driving improvements through sharp insight and obsessive attention to detail.This is a high-ownership role for someone who enjoys combining data + product thinking + conversation design to improve real-world AI systems.ResponsibilitiesAudit bot flows end-to-endTest and validate bot functionalityAnalyze conversation logs + dataDrive actionable improvementsReporting & coordinationMust-havesBachelor's degree in
Design, Linguistics, Science , or a related fieldStrong ability to analyze data and generate actionable insightsComfort working with large sets of chatbot conversations and identifying patternsStrong analytical mindset able to interpret logs, flows, and reportsExtremely detail-oriented with a strong quality barExcellent written and verbal communicationBias for ownership you don't just report issues, you drive them to closureNice-to-haveBasic knowledge of
SQL and/or
NLP conceptsFamiliarity with bot platforms like
RASAUnderstanding of NLU concepts like:Understanding of conversation design principles and quality guidelinesStack @ LimeChatConversation Logs
- Bot Builder / Flow Editor
- RASA (where applicable)
- Google Sheets / Excel
- Notion
- SlackBenefitsIn-person role in BangaloreFree lunch and snacksCollaborative and fast-moving work environmentHigh learning curve + growth opportunitiesHow to ApplyDoes this role sound like a good fit Apply hereChoose
Data & Audit Engineer
in the dropdown.
