About Us
Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.
We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we're tackling big challenges in an industry that's ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it's why we are leading the way.
Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.
Ready to make an impact Join us and let's build the future together.
About The Role
We are seeking a Data Governance & AI Trust Manager to define and operationalize the governance framework that enables highquality, wellgoverned data to safely and effectively power GenAI agents, copilots, and analytics across the company.
As the organization accelerates adoption of Generative AI, the quality, structure, provenance, and clarity of corporate operating data have become critical enablers of AI performance, trustworthiness, and value. This role exists to ensure that the company's operating data ecosystem is intentionally designed, consistently governed, and fit for AIenabled use cases, rather than fragmented, ambiguous, or adhoc.
This role reports to the CISO & CIO and operates as a crossfunctional data governance authority across all company content. It does not own or manage the data itself; content ownership remains with business and platform owners. Instead, this role defines the standards, policies, and operating expectations under which data is created, managed, shared, retained, and made eligible for analytics and GenAI use.
A core responsibility of the role is to set the vision for the company's internal data ecosystem—including how platforms such as SharePoint, Confluence, Jira, Slack, Teams, and related systems should be used together—and to establish clear operational standards (for example, when content belongs in SharePoint versus Confluence, and how that decision impacts AI use).
Governance is expected to be operationalized through native platform controls and existing enterprise tooling, rather than through standalone or heavyweight governance systems. The role translates governance principles into practical, enforceable standards that improve data quality, reduce ambiguity, and materially improve GenAI outcomes.
This is not a traditional data engineering or compliance analyst role. Success requires strong program ownership, the ability to drive crossfunctional alignment without direct authority, and sound judgment at the intersection of data quality, AI trust, security, and business operations.
Your DaytoDay
Governance Framework Design & Ownership
- Own and evolve the company's Corporate Operating Data Governance framework
- Define governance standards for unstructured and semistructured data across collaboration and productivity platforms
- Establish clear ownership models (Data Owners, Data Stewards, Custodians) for operating data domains
- Ensure governance practices enable business velocity rather than obstruct it
- Operationalize governance through native platform capabilities (e.g., metadata, permissions, retention, labeling, workflows) rather than standalone governance tooling
Metadata, Classification & AI Eligibility
- Define and maintain metadata standards, including:
- Data classification
- Purpose of use
- Lifecycle state
- AI eligibility and exclusion rules
- Partner with Security and Legal to ensure alignment with privacy, regulatory, and contractual obligations
- Embed metadata and classification standards directly into existing platforms rather than creating parallel systems
Data Quality & Trustworthiness
- Establish fitnessforpurpose data quality expectations for corporate operating data
- Define quality signals for:
- Accuracy
- Completeness
- Timeliness
- Consistency
- Partner with business teams to identify highrisk or highimpact data domains
- Ensure AIenabled experiences are grounded in authoritative, explainable, and traceable data sources
Lifecycle, Retention & Risk Management
- Define lifecycle expectations for operating data, including creation, maintenance, archival, and deletion
- Coordinate retention and defensibility standards to support legal, compliance, and audit needs
- Reduce longterm risk from unmanaged or overretained unstructured data
- Support eDiscovery and investigation readiness through clarity and traceability
CrossFunctional Execution & Enablement
- Drive accountability across Product, Engineering, Security, Legal, IT, and Business teams
- Establish practical governance cadences, reporting, and decision forums
- Provide authoritative guidance and operating standards while enabling teams with clear, pragmatic direction
- Foster a dataaware and AIresponsible culture through enablement and education rather than enforcement alone
What You Bring To The Team
- 6+ years of experience in data governance, data management, AI governance, security, or related operational leadership roles
- Experience governing unstructured or operational data (e.g., collaboration platforms, knowledge systems, document repositories)
- Strong understanding of data quality concepts and lifecycle management
- Familiarity with AI risk considerations including data provenance, bias, privacy, and misuse
- Demonstrated ability to drive crossfunctional execution without direct authority
- Excellent written and verbal communication skills for executive and technical audiences
- Sound judgment balancing governance rigor with business pragmatism
- High degree of ownership and followthrough
What We'd Like To See (Not Required)
- Experience supporting AI governance, AI enablement, or responsible AI initiatives
- Exposure to regulated environments (HIPAA, HITRUST, SOC 2, GovRAMP, or similar)
- Familiarity with collaboration platforms such as Jira, Confluence, Slack, and Microsoft 365
- Experience partnering closely with Security, Legal, or Risk teams
- SaaS or dataplatform operating environment experience
What You'll Get In Return
- Competitive Leave & Benefits
- Comprehensive health coverage
- Equity for every employee – share in our success
- Growth-focused environment – your development matters here
Work arrangements
- Standard hours: 8 hours/day, 5 days/week
- Location: Pune, Hybrid (3 days a week in office)
- Shift: 12pm-9pm IST
Our Commitment as an Equal Opportunity Employer
As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there's anything we can do to support that—big or small—please let us know.
