Data Associate

Credit Solutions Market Development - Analyst

About the Role:

Grade Level (for internal use):

10

TheRole: Product Manager on the RX/Americas Market Development Team

The Team: Our Credit Solutions (CS) team is a distinct business line within the Credit & Risk Solutions business unit that is fully dedicated to the commercial distribution of the ratings intellectual property of our Ratings division. Our combined product teams serve as a vehicle to develop solutions that integrate intellectual property across both the Ratings and Market Intelligence divisions. We bring together market-leading credit ratings data along with comprehensive analytics, company research and related data.

The Impact: You are a key member of the global product management team developing and managing the flagship commercial desktop and feed offerings, RatingsXpress and RatingsDirect respectively, which includes S&P's proprietary credit ratings, research, risk indicators, financial data, and tools/analytics.  

You will directly participate in tactics related to the expansion and retention of the Credit Solutions book of business, both globally for RatingsXpress and regionally in the Americas for Credit Solutions as a whole. You will work closely with business partners to execute client engagement, renewal and lead-generation campaigns.

What's in it for you: As a member of the RatingsXpress/Americas product management team, you will be contributing to the success of Credit Risk Solutions premier desktop and feed subscription products. 

• You will work closely with our management, marketing, education, commercial, prospecting, client support, product specialist and product development functions.
• You will contribute to analyzing customer data, persona insight and book of business trends to develop strategies to support delivery of a new product. 
• Gain an In-depth understanding of RatingsXpress® and RatingsDirect® personas, and the value of S&P Global Ratings IP.
• You will contribute towards efforts to identify target personas and workflows for new enhancements in both feeds and desktop products

Responsibilities:

• Perform detailed analysis of financial performance from different viewpoints, including segment, region, country and historical perspectives, to monitor and report performance as well as identify key KPIs to focus on
• Collate, synthesize and interpret trends via user feedback, commercial win/loss pipeline data to identify product strengths, weaknesses, opportunities and threats and deliver new campaign and outreach ideas
• Produce and manage targets and campaign lists with tools such as Microsoft SQL, Excel and SmartSheet
• Use database tools to run coverage checks, produce data analysis for research purposes, and contribute to writing case studies
• Work with stakeholders, such as the Education and Marketing teams, to prepare relevant materials to complement commercial campaigns
• Help to conduct market research to find prospective targets who are not currently clients (white space analysis)
• Participate in outreach campaigns of various natures.  Outreach campaigns can vary in terms of objectives, from gathering feedback on the product for the product development team to building detailed descriptions of workflows to deliver high quality marketing campaigns
• Support communications to deliver insight and updates to internal teams for RatingsDirect® and RatingsXpress® e.g. hub posts, deals of the month; popular research insights, etc.  
• Support commercial stakeholders in pricing new opportunities and renewals
• Utilize the RatingsDirect® content and screener tools to develop useful solutions for clients
• Participate in the creation of product and marketing collateral, including user guides, release notes, client newsletter, or as assigned
• Maintain a library of user profiles, personas and workflows

What We're Looking For: We are looking for a member of the product management core team to support revenue-generation strategies and monitor outcomes of commercial and marketing campaigns.

Basic Qualifications / Skill Set:

• Bachelor's degree or equivalent qualification (in Finance preferred, not required).
• Advanced knowledge of MS Excel
• Advanced knowledge of SQL, and/or other database querying tools, as well as experience using APIs (Snowflake experience a bonus)
• Effective presentation skills and the ability to communicate at all levels of the organization.
• Experience developing and maintaining BI dashboards
• Experience with Tableau would be advantageous

Preferred Qualifications / Skill Set:

• Knowledge of credit fundamentals and an understanding of the Credit Rating Agency business model and content would be helpful
• Excellent interpersonal, written and oral communication skills.
• Familiarity with Salesforce is desirable
• Comfortable working in a matrixed environment, ability to influence outcomes in parallel teams

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What's In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.