Data Analyst - Manager (Fixed Term Contract)

Who we are

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx consists of 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job, here you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

What your main responsibilities are :

Subject Matter Expert and Consultations:

·      Excellent commercial and pricing acumen- Review deals with multiple lenses, make business sense of numbers, ability to articulate and converge the pricing story with the E2E customer journey at FedEx. Previous regional/global deal pricing experience will be preferred.

·      Strong negotiation and communication skills- Explain the rationale and defend price levels when reviewing/ analysing Domestic and Global deals (across OpCos and Market Segments).

·      Consult and develop efficient and effective approval framework, process and innovative solutions to increase pricing analyst effectiveness, fast deal turnaround, strong yield management - measuring and actions - across both strategic pricing as well as contract management (pricing implementation). 

·      Be agile, allocates and prioritizes resources effectively to manage the global/regional pricing demands.

·      Support analysis of Global Pricing deals (across FedEx Operating Companies and functions)

·      Consult and develop efficient and effective tools, process and innovative solutions to increase analyst effectiveness, faster implementation & executions, strong yield management – measuring and actions.

·      Allocates and prioritizes resources effectively to manage the US, global, regional demands

·      Stakeholder Management and delivering business proposition: Needs to have strong global stakeholder management skills, to engage with sales and marketing stakeholders across all levels.

·      Good financial acumen in understanding P & Ls is essential

·      Good understanding of pricing concepts and terminologies (yields/ margins etc.) is critical.

·      Engages with the EU and Intl pricing leadership as and when necessary, in socializing and justifying the analyses and recommendations to all stakeholders.

Good understanding of system managements, E2E pricing systems, Agreement generations, contract management, pricing audit & compliance, etc

Data Modelling to enhance business value: 

·      Network, understand and leverage the existing decision science & pricing analytics eco-system to support data science and fact-based analysis to develop business justifications and make relevant marketing analysis / optimization recommendations to improve ROI, pricing analysis / recommendations on global pricing policy and procedures to achieve business plan.

Functional/ Product Support:

Creates or Engineers integrative solutions for regional and central functions in all stages of cross functional development i.e. Ideation to Launch measurement.

Ensure Compliance Requirements are adhered:

Acts with fiscal responsibility in all aspects of the job, agreed parameters & in compliance with all relevant regulatory & legislative requirements of the division and FedEx standard processes.

What we are looking for :

Judgement & Decision-Making Skills; Planning & Organizing Skills; Influencing & Persuasion Skills; Presentation Skills; Leadership Skills

Essential elements of the Job:

·      Collaborating with Global stakeholders (Memphis and other regions)

·      Strong experience in leading Sales / Invoicing/ Territory Planning (Salesforce) Projects with either

·      Demonstrated history of leading enterprise technical process improvement / optimization projects, or

·      Strong experience of leading Data / Pricing Analytics Projects with a focus on Visualization

·      Critical technical skills such as – VBA, SQL* , SAS/Python, Power BI, etc.

·      Creating a shared vision

·      Aligning with US-global demand / creating a roadmap

·      Consultative and delivery-oriented mindset

·      Agility in plan and execution with highly empowered and innovative team

·      Leading Mumbai team as well as virtual teams across groups effectively

·      Coaching and mentoring team to innovation and flawless execution

·      Hiring and Talent development

·      Strong communication and transparent working style with stakeholders

·      Problem solving and change agent with strong project management capabilities

·      Personal awareness of culture and casting the cultural shadow of strong leadership to team

·      Strong understanding of E2E pricing systems, analytical tools, visualizations, web applications & online report developments, System setup and testing, etc.

·      Good understanding of system / tool transformation capabilities, automation capabilities such as RPA, etc.

Other experience & exposure (Good to have):

-Commercial Acumen (solid knowledge of revenue / pricing structures)

Advance Analytics, Business Intelligence, Data Engineering & Optimization, Data modelling, Tools & Application development, Visualization and Report development, Systems & Engineering, AI, ML, Data Science, Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Marketing Operations; Customer Analytics

What you'll bring to the team

Knowledge, Skills and Abilities

• Fluency in English

• Analytical Skills

• Accuracy & Attention to Detail

• Numerical Skills

• Planning & Organizing Skills

• Presentation Skills

• Statistical Knowledge

• Data Modeling and Visualization Skills