Meet The Team
We are a high-performing Data and Analytics team dedicated to delivering insights and analytics for GTM Sales Use cases. Our mission is to drive the growth of Cisco's Sales and recurring business and embed AI into every layer of decision-making. By demonstrating machine learning, large language models (LLMs), and automation, we are redefining how data fuels innovation and efficiency at scale.
Your Impact
As a Data Analyst, you will play a pivotal role in transforming insights and analytics for Sales, Customer Success, and Renewals. You will analyze large datasets from platforms such as Snowflake, and EDW Terradata to uncover trends, find opportunities, and drive strategic decision-making. By developing and maintaining dashboards, generating real-time reports, and creating actionable visualizations, you will empower business teams with critical metrics and insights. Your expertise in data interpretation, reporting tools, and business intelligence will enable you to translate complex data into meaningful stories that support Cisco's data-driven culture, foster innovation, and enhance performance across Sales and Renewals.
To be successful in this role, you exemplify our culture and embrace our principles. As a Data Analyst, you will:
- Analyze and interpret large volumes of structured and unstructured data to uncover actionable insights for Sales, Customer Success, and Renewals.
- Develop, maintain, and optimize reports and dashboards by integrating data from diverse sources, ensuring timely and accurate delivery of key business metrics.
- Apply data validation and quality checks to maintain data integrity and reliability across all analytics outputs.
- Collaborate with business and technical teams to design data models and schemas that support both analytical and operational needs.
- Evaluate and recommend data storage solutions, including relational databases, NoSQL databases, data lakes, and cloud storage services, to best support business intelligence initiatives.
- Optimize data retrieval and visualization processes to ensure scalability and performance for end users.
- Stay ahead of with industry trends and best practices in analytics, business intelligence, and data visualization to continually enhance the value of insights provided to the organization.
Minimum Qualifications
- Bachelor's degree in Data Science, Computer Science, Engineering, Mathematics, or a related field, with 4-8 years of relevant experience
- Demonstrated experience in data analysis, business intelligence, or related analytical roles, with a minimum of 4 years focused on interpreting and visualizing data/reporting.
- Proficiency in SQL (Snowflake, SAP HANA) and experience with data querying, reporting, and visualization tools.
- Good understanding of database systems, data modeling techniques, and best practices in data management.
- Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud Platform).
Preferred Qualifications
- Knowledge of Sales, Renewals data and the ability to generate actionable business insights from these domains.
- Experience working with large datasets and modern analytics frameworks.
- Exposure to AI/ML concepts, including large language models (LLMs), transformer architectures, and advanced analytics platforms.
- Advanced degree or equivalent experience in Data Science, Statistics, Computer Science, or a related technical field.
- Understanding of vector databases, semantic search, and retrieval-augmented analytics techniques.
- Familiarity with responsible AI practices, data governance, and enterprise data ethics frameworks.
- Experience with advanced analytics tools such as Snowflake Cortex, and exposure to MLOps or workflow automation platforms is a plus.
Why Cisco
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
