SCM Functional D365Consultant
Position: D365 Finance & Operations – SCM Functional Consultant
Experience: 4–8 Years
Work Mode: Remote
Employment Type: Contract
Shift: 11:30 AM – 8:30 PM IST
Role Overview
We are looking for an experienced D365 SCM Functional Consultant with strong product knowledge and hands-on experience in Microsoft Dynamics 365 Finance & Operations (D365 F&O) across implementation, enhancements, production support, and ticket management.
Key Responsibilities
- Gather business requirements and translate them into D365 SCM functional solutions.
- Configure and support D365 F&O SCM modules and end-to-end supply chain processes.
- Handle L2/L3 production support tickets, issue analysis, prioritization, and resolution.
- Perform Root Cause Analysis (RCA) and document solutions for recurring issues.
- Manage tickets through investigation, resolution, user communication, and closure.
- Participate in end-to-end implementations, rollouts, enhancements, UAT, go-live, and post-go-live support.
- Conduct fit-gap analysis and recommend standard D365 functionality.
- Prepare functional specifications, test cases, process documentation, and user guides.
- Collaborate with technical teams on customizations, integrations, reports, and data migration.
- Conduct requirement workshops, product demonstrations, user training, and knowledge-transfer sessions.
- Support D365 upgrades, releases, and continuous process improvements.
Mandatory Skills
⭐ Microsoft Dynamics 365 Finance & Operations
⭐ D365 SCM / Supply Chain Management
⭐ Functional Consulting
⭐ D365 Implementation & Enhancements
⭐ Production Support
⭐ L2/L3 Support & Ticket Management
⭐ RCA & Issue Resolution
⭐ Requirements Gathering
⭐ Fit-Gap Analysis
⭐ UAT & Go-Live Support
Preferred SCM Areas
- Procurement & Sourcing
- Inventory Management
- Warehouse Management
- Sales & Distribution
- Product Information Management
- Supply Chain Processes
Candidate Profile
- 4–8 years of relevant experience in D365 F&O / D365 SCM Functional Consulting.
- Hands-on experience in implementation and production support.
- Strong understanding of SCM business processes.
- Good analytical, troubleshooting, and problem-solving skills.
- Strong communication and stakeholder management skills.
