D2C Ecommerce Head (Footwear/Fashion))

Salary upto 24lpa

Location: Gurugram

Minimum 10 year of experience in d2c ecommerce

Immediate Joiner

Excellent communication skills

Role Description The D2C Ecommerce Head (Footwear/Fashion) at Design Indian will lead end-to-end online business operations, with a focus on driving growth through direct-to-consumer channels. This full-time, on-site role based in Gurugram involves managing ecommerce strategy, overseeing online sales performance, and optimizing customer journeys across web and mobile platforms. Day-to-day responsibilities include analyzing sales and web performance data, planning campaigns and promotions, coordinating with marketing and product teams, and improving onsite merchandising and conversion rates. The role also includes managing ecommerce projects, supervising execution timelines, working with technology and design teams to enhance user experience, and ensuring efficient order fulfillment and customer service processes. The D2C Ecommerce Head will be accountable for revenue targets, profitability, and continuous optimization of ecommerce operations in line with brand goals.

Qualifications

• Strong analytical skills to interpret sales data, customer behavior, and performance metrics, and to drive data-informed decisions.
• Demonstrated experience in sales and ecommerce business management, preferably within footwear, fashion, or related consumer categories.
• Proficiency in web analytics and ecommerce platforms, with the ability to monitor KPIs, track funnels, and implement conversion optimization initiatives.
• Solid project management skills to plan, coordinate, and execute ecommerce initiatives, campaigns, and platform enhancements.
• Experience in D2C brand building, digital marketing collaboration, and online merchandising is highly beneficial.
• Strong leadership capabilities with experience managing cross-functional teams and external partners or agencies.
• Excellent communication and stakeholder management skills, with the ability to work closely with design, marketing, operations, and technology teams.
• Bachelor's degree in Business, Marketing, Management, or a related field; an advanced degree or specialized certification in ecommerce or digital marketing is an advantage.
• Prior experience in a similar senior ecommerce role and familiarity with the Gurugram/NCR retail and digital ecosystem is preferred.