D&T Business Analyst

Summary:

The role involves delivering products across all markets and functions, ensuring end-to-end delivery across a spectrum of capabilities. The position requires participation in multiple working groups, working closely with the market lead to manage a portfolio of complex geographic, functional, process, and system footprints.

Responsibilities:

• Business Analysis:
  • Capture current business capability maturity and processes to at least Level 4 (e.g., &ldquoDeliver Order”).
  • Define, align, and publish future business capability maturity to meet strategic objectives, including target process flows.
  • Anticipate and identify future opportunities, providing external perspectives and provocation.
  • Support the application rationalization roadmap.
  • Develop robust business cases for strategic prioritization of investments.
  • Identify the high-level impact of changes from development or transformation of business capabilities.
• Business Engagement and Value Realisation:
  • Build credible relationships with stakeholders and SMEs to understand and work with value streams.
• Strategy and Execution:
  • Work closely with functions to gather requirements and translate them into actionable technology initiatives.
  • Collaborate with solution teams to deliver the technology roadmap as per commitments.
• Benefits Realisation and Adoption:
  • Monitor and measure the effectiveness of technology implementations, recommending improvements.
  • Monitor adoption of solutions and define interventions where needed.
• Service Operations and Worker Experience:
  • Maintain awareness of the operational tech landscape, supporting service and maintenance activities as needed.
  • Identify opportunities for continuous improvement and efficiency in work processes.
  • Coordinate with operational teams for issue resolution.

Requirements:

• Strong interpersonal and communication skills.
• Customer-focused attitude, able to act as a role model and mobilize others.
• Ability to work independently, meet deadlines, and set priorities.
• Excellent analytical and problem-solving skills.
• Teamwork experience in a multinational financial environment.
• Active interest in different parts of the business and processes.
• Open personality with the courage to challenge.
• Excellent relationship-building skills.
• Ability to manage multiple third parties effectively in critical problem management.

Required Skills:

• Fluency in English.

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