Position Title | D&T Analysts - GEMs | Function/Group | Digital and Technology |
Location | India | Shift Timing | General/US |
Role Reports to | D&T Manager - GEMs | Remote/Hybrid/in-Office | Hybrid |
ABOUT GENERAL MILLS
We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
JOB OVERVIEW
Function Overview - Digital & Technology (Global Emerging Markets)
The GEMs Digital & Technology (D&T) team leads the digital transformation for General Mills across Global Emerging Markets (Central and Eastern Europe, Middle-east and Africa, North Europe, South-East Asia, India, Mexico and Latin America)
Our focus areas include:
- Distributor Digitisation & Automation (Distributor Performance Management, CPFR (Collaborative Planning, Fo recasting & Replenishment), Trade Promotion, Inventory, Claims and end to end Supply Chain and AI)
- AI-Driven Commercial Excellence (predictive analytics, assortment, pricing, data-driven decision making)
- Supply Chain Digitisation (demand planning, control tower, forecasting, logistics tracking)
- Data & Insights Transformation (real-time dashboards, data lake integration, KPI harmonisation)
- Route-to-Market (RTM) Modernisation across 250+ distributors
- Digital Product Development in partnership with Global & Market teams
- Governance & Technology Deployment across multiple countries and business units
The team works as a strategic partner to the business - simplifying processes, modernising systems, and enabling growth through technology, data, and AI.
PURPOSE OF THE ROLE
The purpose of this role is to act as the bridge between business and technology.
This role ensures that business needs from Commercial, Sales, and Supply Chain teams are clearly understood, translated into functional requirements, and delivered as effective digital solutions.
The role supports:
- Distributor Digitisation programs (DMS, SFA, Trade, Loyalty, DMS)
- Data and analytics transformation (dashboards, predictive models)
- Market expansion and capability building
- Agile development through user stories, backlog management, and testing
This role is critical for ensuring clarity, speed, and quality in our digital delivery across GEMs.
KEY ACCOUNTABILITIES
1. Business Analysis & Requirement Translation - Gather business requirements from Commercial, Sales, Supply Chain and Distributor teams.
- Convert requirements into user stories, acceptance criteria, and process flows.
- Document business processes, KPIs, and pain points.
2. Support Distributor Digitisation - Understand primary/secondary sales, stock, claims, returns, beat plans, and trade programs.
- Work with market teams to validate distributor requirements.
- Support rollout of SFA, DMS, Trade solutions, and data integration.
3. Data & Analytics Support - Analyse data from SAP, SFA, DMS, TPM, Nielsen, POS, market reports.
- Support dashboard development (Power BI/Tableau).
- Identify trends, insights, and opportunities for performance improvement.
4. Agile Product Delivery - Participate in sprint planning, backlog refinement, and daily scrum.
- Work closely with engineers, data teams, product owners, and architects.
- Support UAT, test scripts, validation, and go-live preparation.
5. Stakeholder Management - Collaborate with market managers, commercial leaders, demand planners, supply chain managers, and distributor partners.
- Provide clear communication to both technical and business stakeholders.
- Manage expectations and ensure alignment across teams.
6. Support AI & Future-Ready Innovation - Identify digital and AI opportunities for automation, insights, or efficiency.
- Stay updated on new tools, analytics methods, and best practices.
- Bring a growth mindset to build future-ready digital capabilities.
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MINIMUM QUALIFICATIONS
- Bachelor's degree in Engineering / Computer Science / IT or MBA in Marketing / Supply Chain / Operations / Analytics.
- 3 to 10 years of experience in FMCG, Consumer Goods, Retail, or Distribution-heavy industries.
- Prior experience as a Business Analyst / Functional Consultant / Product Analyst is preferred.
- Hands-on exposure to any of the following: SFA, DMS, Trade Promotions, CRM, SAP, TPM, Demand Plannin g, Control Tower, ERP platforms.
- Experience in data analysis and handling large datasets.
- Experience working in Agile / Scrum environments is a plus.
SKILLS & COMPETENCIES
Business & Functional Skills
- Strong understanding of FMCG distributor operations
- Knowledge of primary sales, secondary sales, inventory, claims, trade schemes
- Understanding of commercial and supply chain KPIs
- Strong process mapping and documentation skills
Technical & Data Skills
- Ability to work with data tables, reports, and dashboards
- Basic knowledge of SQL, Excel, Power BI/Tableau
- Understanding of API, data integration concepts is a plus
- Awareness of AI/ML use-cases in FMCG
Soft Skills
- Excellent communication (verbal + written)
- Strong stakeholder engagement and collaboration
- Analytical & problem-solving mindset
- Detail-oriented, structured, and organized
- Ability to work across multiple markets and cultures
- Proactive, curious, and future-oriented
