India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.
D&T Analyst I – Data Operations
Function: Digital & Technology (D&T)
Location: Mumbai | Hybrid
Shift: 1:30 PM – 10:30 PM
Reporting To: Associate D&T Manager
About General Mills
General Mills is a leading global food company with iconic brands and a strong focus on innovation, technology, and inclusion. The General Mills India Center (GIC) in Mumbai supports global business and technology operations across multiple functions.
Role Overview
The D&T Analyst I – Data Operations will support global digital transformation initiatives through operational governance, resource management, invoicing, reporting, demand planning, and SAP support activities. This individual contributor role requires close collaboration with vendors, finance teams, project stakeholders, and global D&T teams.
Key Responsibilities
- Perform data processing and operational support activities
- Manage vendor onboarding/offboarding and contractor demand positions
- Execute billing, invoicing, reconciliation, and query resolution processes
- Track resource utilization, time reporting, and operational metrics
- Support resource allocation, demand planning, and capacity forecasting
- Prepare dashboards, reports, and governance documentation
- Ensure compliance with operational processes and standards
- Support SAP maintenance and operational controls
- Drive process improvements and cross-functional coordination
Required Skills & Qualifications
- Bachelor's degree with 6+ years of relevant experience
- Strong proficiency in MS Office, especially Excel
- Hands-on experience with SAP
- Strong analytical, reporting, and problem-solving skills
- Excellent communication, organizational, and stakeholder management skills
- Ability to manage multiple priorities and work effectively in global teams
Preferred Skills
- Experience with time tracking tools
- Exposure to workflow visualization or operational reporting tools
Company Overview
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.
