About General Mills
General Mills makes food the world loves—across 100 brands in 100 countries. With a 150+ year legacy and iconic brands such as Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, the General Mills India Center (GIC) in Mumbai serves as a global capability center driving innovation, scale, and digital transformation.
The Digital & Technology (D&T) organization leads enterprise transformation across AI/ML, Automation, Data, Cloud, Enterprise Platforms, and Digital Engineering.
Role Purpose
The Lead D&T – Intelligent Automation is a senior technical leadership role responsible for
defining, architecting, and scaling enterprise-wide intelligent automation solutions across General Mills global operations.
This role acts as a
hands-on technical authority and strategic influencer, partnering with business, Enterprise Architecture, Data & AI, and platform teams to deliver secure, scalable, and future-ready automation solutions across RPA, low-code/no-code, enterprise integrations, and emerging agentic and AI-driven automation.
Minimum Qualifications
- Full-time graduation from an accredited university.
- 14+ years of experience in Digital & Technology with deep expertise in Intelligent Automation and enterprise platforms.
- Proven track record delivering large-scale automation programs in global enterprise environments.
- Strong hands-on experience with RPA and low-code/no-code platforms (UiPath, Automation Anywhere, Microsoft Power Automate, ServiceNow, or equivalent).
- Solid expertise in enterprise integrations, APIs (REST/SOAP), messaging, and event-driven architectures.
- Strong grounding in automation architecture, orchestration, exception handling, observability, scalability, and resilience.
- Excellent communication, stakeholder management, and problem-solving skills.
Preferred Qualifications
- Experience with Agentic Automation frameworks, AI orchestration, and AI/ML integration.
- Domain experience in manufacturing, supply chain, or operations-driven enterprises.
- Experience working in global delivery models and agile-at-scale environments.
- Familiarity with cloud platforms (Azure, AWS, GCP) and enterprise automation governance and security.
Key Responsibilities
- Define and lead the enterprise Intelligent Automation strategy across RPA, low-code/no-code, workflow, and AI-enabled automation.
- Architect scalable, secure automation solutions integrated with core enterprise platforms (ERP, Finance, Supply Chain, Manufacturing, HR, Data).
- Own end-to-end delivery of complex, high-impact automation initiatives from design through production.
- Drive API-first, event-driven, and service-oriented integration patterns aligned with enterprise architecture standards.
- Lead adoption of Agentic Automation, AI orchestration, GenAI, LLMs, and human-in-the-loop automation models.
- Establish automation standards, reusable components, and governance to ensure quality, performance, scalability, and security.
- Provide architectural oversight, conduct technical and design reviews, and resolve complex automation and integration challenges.
- Act as a trusted technical advisor to business and D&T leadership, translating technology into measurable business value.
- Mentor senior engineers and strengthen the Intelligent Automation engineering community.
