Job Description
Enterprise Technology Services (ETS) drives innovation and operational excellence across American Express by delivering secure, scalable, and reliable technology platforms. The organization leads engineering, architecture, infrastructure, enterprise platforms, cybersecurity, data governance, and AI capabilities, ensuring seamless digital experiences through 24x7 global operations.
Responsibilities
- Design, develop, and execute test automation frameworks for web applications, APIs, and performance testing.
- Perform functional testing, regression testing, integration testing, and release validation.
- Develop automated test scripts using Java, Selenium WebDriver (v3/v4), TestNG, and Cucumber (BDD).
- Conduct API testing and automation using Rest Assured and Postman.
- Implement performance and load testing using tools such as Gatling/Karate.
- Integrate automation suites into CI/CD pipelines (Jenkins, GitHub Actions).
- Work within Agile/Scrum teams, participating in sprint planning, stand-ups, and retrospectives.
- Track and manage defects using Jira, ensuring end-to-end QA ownership.
- Utilize GenAI tools (ChatGPT, GitHub Copilot, Gemini, Claude) to accelerate test development and code generation.
- Collaborate with developers, DevOps, and product teams to improve software quality, reliability, and security.
Qualifications
- 3–5 years of experience in Test Automation / QA Engineering / SDET roles.
- Strong programming skills in Core Java with solid understanding of OOP concepts.
- Experience in test automation frameworks: Selenium, TestNG, Cucumber (BDD).
- Hands-on experience with API testing (Rest Assured, Postman).
- Proficiency in Python or Shell scripting.
- Experience with CI/CD tools: Jenkins or GitHub Actions.
- Strong understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
- Experience working in Agile/Scrum environments.
- Knowledge of SQL/NoSQL databases, including query writing and JDBC.
- Experience with test management and defect tracking tools (Jira).
Preferred Qualifications
- Experience with performance testing tools such as Gatling or Karate.
- Exposure to cloud-based testing platforms (e.g., Sauce Labs).
- Familiarity with IDE tools: IntelliJ IDEA, PyCharm, Visual Studio Code.
- Knowledge of web technologies (Node.js, Spring Boot).
- Understanding of DevOps practices, REST APIs, and workflow orchestration tools (Temporal, N8N).
- Experience leveraging AI/GenAI tools for automation and productivity.
- Strong analytical skills, problem-solving ability, and a continuous learning mindset.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
