At
Epiq, your work contributes to complex, global legal outcomes. You'll join a values‑driven community where integrity guides decisions,
relentless service sets the bar, and we
thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI,
you'll do the most meaningful work of your career and see your impact at scale.
Job Description:
Job Summary:
As the Cyber Review Team Lead, you will collaborate closely with clients, review teams, and the Managers/Directors of Cyber Incident Response Review to advance the growth, efficiency, and overall quality of the CIRR Team. The role of the Cyber Associate Review Manager encompasses a combination of business statistics, analytical prowess, and problem-solving skills, emphasizing empathy and compassion. Creating a positive work culture that fosters diversity, equity, and inclusion is a key aspect. We prioritize work-life balance and wellbeing for our teams.
The Team Lead will report directly to the Manager of Cyber Incident Response Review.
Responsibilities:
- Execute all duties and responsibilities of a Review Analyst and Quality Control Analyst with precision and diligence.
- Scrutinize project protocols meticulously, applying prescribed rules and guidelines to various document types using virtual platforms such as Relativity, focusing on entities impacted by cyber incidents.
- Conduct comprehensive quality control assessments on completed documents, provide constructive feedback to Review Analysts, and facilitate effective communication within Microsoft Teams Chats.
- Collaborate closely with the Review Manager to streamline administrative tasks and ensure operational efficiency.
- Foster a culture of open communication within the team and with management, actively engaging in virtual trainings, updates, and scheduled/unscheduled calls via the Microsoft Teams platform.
Job Skills Requirements:
- 4-5 years of overall experience in LPO/Legal Services, including 2 years of mandatory experience in Incident Response (IR) or Data Breach.
- Proficiency in performing detailed administrative tasks, ensuring accuracy and timeliness in all operations.
- Ability to provide constructive feedback to empower Review Analysts and enhance overall team performance.
- Conduct thorough data investigations to assist Review Analysts in resolving project queries promptly and effectively.
- Demonstrate exceptional typing speed and accuracy to expedite document processing and review.
- Experience using Excel and a willingness to complete skills assessments, leveraging technology to optimize productivity and workflow.
- Possess a meticulous, detail-oriented approach with exceptional critical thinking skills to navigate complex scenarios effectively.
- Self-motivated with the ability to work independently while contributing positively to team dynamics and objectives.
- Openness to receiving feedback and a proactive approach to integrating suggestions for continuous improvement.
Epiq Leadership Compass
Builds Talented Teams
Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
- Focus on employee engagement
- Build a strong talent pipeline
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
- Build trust-based partnerships
- Nurture long-term relationships
- Remove collaboration barriers
- Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
- Use storytelling to build buy-in
- Align communication with organizational goals
- Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.
- Use data to identify improvement opportunities
- Make informed decisions
- Align team goals with boarder strategy
- Empower teams to manage their own goals
- Translate vision into clear priorities
- Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
- Improve workflows for team efficiency
- Use clear documentation and expectations
- Resolve issues quickly using data and feedback
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
