Cybage is hiring Python-SRE professionals

Founded in 1995, Cybage Software Pvt. Ltd is a technology consulting organization specializing in outsourced product engineering services. As a leader in the Technology and product engineering space, Cybage works with some of the worlds best independent software vendors. Our solutions are focused on modern technologies and are enabled by a scientific, data driven system called Decision Mines for Digital Excellence. This unique model de-risks our approach, provides better predictability, and ensures a better value per unit cost for our clients.

You will get an opportunity to be a part of a highly skilled talent pool of more than 7500 employees. Apart from Pune, we have our operations hub in GNR and Hyderabad as well and we have also marked our presence in North America, Canada, UK, Europe, Japan, Australia, and Singapore. We provide seamless services and dependable deliveries to our clients from diverse industry verticals such as Media and Entertainment, Travel and Hospitality, Online Retail, Healthcare, SCM and Technology.

Key Responsibilities:

Manage all aspects of our production infrastructure, including monitoring, alerting, investigating and resolving infrastructure challenges. Initiate and track vendor interactions, handle escalations to engineering, and create bug tickets for other platform teams as necessary.

Execute production changes, manage deployments, and oversee patching pipelines.

Participate in a rotating on-call schedule every 4 to 6 weeks, providing support and rapid response to production issues.

Contribute to a variety of platform tools and automations, engage in infrastructure lifecycle management, cost control efforts, and support numerous other systems and services.

Research and evaluate production alert trends, develop recommendations, and implement improvements to enhance system performance and reliability.

Work closely with Product Management to ensure that frequent, incremental changes align with customer success goals.

Foster a culture of learning and professional development among engineers through mentoring, leading workshops, or developing educational materials.

Actively participate in platform-related initiatives, providing recommendations and advocating for changes that promote platform health, stability, and maintainability.

Required skills:

• Bachelor's degree in computer science (or a related field).
• The candidate should be able to apply software engineering principles to IT operations to create scalable and highly reliable systems.
• Experience in the key elements of SRE like Service Level Objectives (SLO's), Service Level Indicators (SLI's), error budgets, automation & toil reduction, incident management & capacity planning.
• Working knowledge of the LAMP stack (Linux, Apache, MySQL, PHP); experience with NGINX, DNS, Git, and Bash Scripting.
• Proficiency in Python (should have working experience into python scripting & automation); familiarity with WordPress, Jenkins/CloudBuild, Ansible, and Cloud Computing platforms.
• General knowledge of, or experience in, working with containerization technologies such as Docker and Kubernetes.
• Demonstrated experience in resolving problems with systems at scale in cloud environments.
• Strong troubleshooting skills; a sense of responsibility and ownership; proven ability to maintain high productivity levels; and a strong work ethic.
• Excellent written and oral communication skills. Track record of supporting resilient, scalable, enterprise-grade solutions while encouraging an agile and SRE mindset