Job Summary
We are looking for an experienced Oracle Fusion CX Consultant with strong techno-functional expertise in Oracle Fusion Sales & Service, including VBS and Redwood UI. The ideal candidate should have hands-on experience in implementation, customization, integrations, and solution design across Oracle CX products.
Key Responsibilities
- Implement and support Oracle Fusion Sales, Service, or Subscription Management solutions.
- Analyze current systems, business processes, and data to identify enhancement opportunities and new requirements.
- Propose, design, and deliver optimal solutions for customization, extensions, and integrations on Oracle CX products.
- Perform functional configurations and customization activities across Oracle Fusion applications.
- Develop unit test scripts and coordinate User Acceptance Testing (UAT) with clients.
- Work closely with business stakeholders and technical teams to ensure successful project delivery.
- Lead solution discussions, provide recommendations, and manage client expectations effectively.
Required Skills & Expertise
Oracle Fusion CX
Experience in at least one or more of the following:
- Fusion Sales
- Fusion Service
- Subscription Management
- VBS (Visual Builder Studio)
- Redwood UI
Functional & Technical Skills
Hands-on experience in:
- Custom Objects
- Groovy Scripting
- Assignment Manager
- Workflows & Triggers
- Email Alerts
- Data Migration
- OTBI Analytics
- Customization & Extensions
- Oracle CX Integrations
General Skills
- Strong functional and techno-functional knowledge
- Excellent communication and presentation skills
- Strong client handling and stakeholder management skills
- Ability to lead solution design and architecture discussions
- Strong analytical and problem-solving abilities
- Ability to understand interdependencies and provide broader business solutions
Preferred Candidate Profile
- Experience working in implementation and support projects
- Ability to work independently and lead customer discussions
- Strong understanding of Oracle Fusion CX best practices
