Customer Tech Service Representative
Job Description
Company Description
Heseos is a Pune-based company in India specializing in home, hotel, and building automation to enhance energy efficiency and provide seamless control. The company's mission is to simplify everyday tasks and contribute to a sustainable future through innovative technology.
Role DescriptionThis is a full-time on-site role for a Customer Tech Service Representative at HESEOS in Pune. The role involves providing technical services, customer support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.
Qualifications- Technical Services and Technical Support skills
- Customer Satisfaction and Customer Service skills
- Experience in troubleshooting technical issues
- Excellent communication and interpersonal skills
- Ability to work well in a team
- Strong problem-solving abilities
- Experience in home automation or similar industry is a plus
- Bachelor's degree in a related field is preferred
