This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Support Voice process WFH in India.
This is an exciting opportunity for individuals looking to start or grow their career in customer support within a dynamic and fast-paced environment. In this role, you will engage directly with customers through voice interactions, providing information, resolving queries, and promoting services with confidence and professionalism. The position offers a work-from-home setup, allowing candidates to build valuable communication and customer service skills while working remotely. You will be part of a collaborative support environment focused on delivering positive customer experiences and achieving service excellence. Ideal candidates are energetic, persuasive, and comfortable handling outbound communication. This role is especially suited for fresh graduates or early-career professionals eager to develop their interpersonal and problem-solving abilities in a leading international business environment.
Accountabilities
- Handle outbound customer calls professionally and effectively to provide information about products, services, and promotional offers.
- Assist customers with inquiries, support requests, and issue resolution while ensuring a positive customer experience.
- Promote products and services confidently through voice-based interactions.
- Maintain accurate communication records and follow established processes and guidelines.
- Build rapport with customers through strong listening and convincing skills.
- Meet performance, productivity, and quality standards within a fast-paced support environment.
- Adapt to rotational shifts and maintain flexibility in daily operations.
- Collaborate with team members and supervisors to improve customer satisfaction and service delivery.
Requirements
- Any graduate with 0-11 months of experience in customer service, voice support, or related fields.
- Excellent English communication skills, including reading, writing, and speaking proficiency.
- Strong interpersonal, convincing, and customer-handling abilities.
- Comfortable making outbound calls and interacting with customers regularly.
- Ability to work independently in a remote work environment.
- Good problem-solving skills with a proactive and positive attitude.
- Basic computer knowledge and familiarity with customer support processes.
- Flexibility to work rotational shifts as required.
- Candidates should be based in Ahmedabad and eligible to work remotely from the location.
Benefits
- Work-from-home opportunity offering flexibility and convenience.
- Direct company payroll employment.
- Performance-based incentives.
- Provident Fund (PF) and Employee State Insurance (ESI) benefits.
- Telephonic interview process for quicker and easier hiring.
- Opportunity to gain experience in an international customer support environment.
- Career growth opportunities for freshers and early-career professionals.
- Supportive and performance-driven work culture.
How Jobgether Works
We use an
AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
