Customer Support Voice Process

Role: Customer Support Executive

Process: Voice

Location: Bengaluru

Employment: Full-Time

Salary: ₹28,000–₹30,000/month

Experience: 6 months–2 years

Joining: Immediate joiners preferred

Key Responsibilities:

• Handle inbound customer calls and resolve queries/complaints.
• Provide professional and timely solutions.
• Handle escalations when required.
• Update customer interactions in CRM.
• Meet quality and performance targets.

Requirements:

• Good communication skills in English & Hindi.
• 6 months–2 years of customer support/voice process experience.
• Basic CRM & MS Office knowledge.
• Good problem-solving and customer-handling skills.