Customer Support| Telecaller

Key Responsibilities:

• Handle customer interactions over phone calls professionally and efficiently
• Provide accurate information about products or services
• Resolve queries, escalate issues when necessary, and follow up to ensure resolution
• Maintain records of conversations and update customer databases
• Promote products or services when applicable
• Achieve daily and weekly performance targets

Candidate Profile:

• Good verbal communication skills
• 12th pass / undergraduate / graduate
• Freshers and experienced candidates are welcome
• Basic computer knowledge and multitasking ability
• Willingness to work in rotational shifts
• Immediate joiners preferred