customer support/Tele Counsellor/tele colling/sales/hr urgent opening noida/delhi

Description

We are looking for enthusiastic and motivated individuals to join our customer support team as Tele Counsellors/Tele Sales Executives. This role requires a passion for helping customers and providing them with the best solutions for their needs. Ideal candidates should possess strong communication skills and a desire to learn and grow within the company.

Dear candidate

Inter View going on if you interested cal this no 7428672681 noida

its going on URGENT freshers /exp both can apply

1-Marketing /BDM / sales /customer support 

counselor /event management

event marketing /hr /hr recruiter / technical

Responsibilities

• Provide exceptional customer service and support via phone, email, and chat.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints efficiently and effectively.
• Conduct tele-counselling sessions to guide customers on service usage.
• Promote and sell products or services to potential customers through outbound calls.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and customer satisfaction.

Skills and Qualifications

• Excellent verbal and written communication skills in English and Hindi.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Familiarity with CRM software and Microsoft Office Suite is a plus.
• Basic understanding of sales techniques and customer relationship management.
• Empathy and active listening skills to understand customer needs.
• Ability to work independently as well as in a team environment.