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Rippling

Customer Support Supervisor, Devices

Rippling
Bengaluru
3-8 Years
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  • Posted 11 days ago
  • Over 50 applicants
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Job Description

Key Deliverables:

  1. Lead and mentor a high-performing customer support team.
  2. Monitor performance metrics and drive improvements.
  3. Collaborate with Product, Tech, and Ops to resolve issues.
  4. Identify trends from feedback to improve support processes.

Role Responsibilities:

  1. Oversee team operations, scheduling, and adherence.
  2. Provide coaching and growth opportunities for team members.
  3. Communicate team goals and updates to leadership.
  4. Contribute to knowledge base content and process enhancements.

More Info

Job Type:
Permanent Job
Industry:
Software
Role:
VP/Head - Customer Service, Manager - Service Delivery, Quality Assurance - Manager, Training Manager
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time

About Company

Rippling

Rippling

Job ID: 108710015

Jobs by Skill - IT
Jobs by Skill - Non IT
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Last Updated: 12-06-2026 04:29:52 AM
Homejobs in Bengaluru / BangaloreCustomer Support Supervisor, Devices

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