- Customer Support Specialist (Mandatory Experience in International Retention Process)
- Manage inbound and outbound customer calls in a timely manner.
- Ability to understand the customers needs and articulate a solution
- Research every issue and provide solutions to them
- Ability to explain features and benefits without using scripts
- Build strong relationships with customers
- Meet qualitative and quantitative targets
- Work in brick and mortar call center
Requirement-
- Previous experience in a call center customer support, sales and or retention
- Previous experience with US market
- Strong phone and verbal communication skills
- Excellent listener and time management skills , Accent Neutral
- Additional Advantage Understanding of USA Credit Bureau, Credit Report and Credit Score culture
- Immediate Joiners Only
Note - Interested candidates can share me their updated CV at [Confidential Information]
Job Type: Full-time
Benefits:
- Health insurance
- Provident Fund
Experience:
- International Retention: 1 year (Required)
Location:
- Viman Nagar, Pune, Maharashtra (Preferred)
