Customer Support Specialist

Company Description

Lawcloud is a 8 year old Belgium based legal tech company offering all-in-one workspace for lawyers & Law firms, dedicated to help them grow by working more efficiently and flexibly. Lawcloud provides SaaS based tailored solutions to meet the daily and evolving needs of legal professionals, emphasizing a future-focused approach.

Role Description

This is a full-time remote role for a Customer Support specialist at Lawcloud for Europe market. He/she will be responsible for providing support to clients, ensuring customer satisfaction, offering technical assistance, and utilizing analytical skills to address customer inquiries and issues effectively.

Qualifications

• Customer Support skills
• Min 2 years of experience preferably with International company
• Strong Interpersonal Skills
• Ability to ensure Customer Satisfaction
• Excellent English communication skills (A++) to manage European clients
• PG/Bachelor's degree in a related field

The package will not be a constraint for suitable candidate.

Immediate joiners will be preferred

Please apply through linkedIn