Customer Support Specialist

Job Title: Customer Support Associate / Process Executive (Freshers & Experienced)

Location: AKR Infinity, Hosur Rd, Muneshwara Nagar, Bengaluru

Work Schedule: 6 days working, General Shift

About the Role:

We are looking for dynamic, articulate, and customer-focused individuals who possess excellent English communication skills, along with proficiency in at least one language. Both freshers and experienced candidates are welcome to apply. If you have a passion for helping others and a natural flair for conversation, this role is for you.

Key Responsibilities:

• Handle inbound/outbound customer interactions with clarity, empathy, and professionalism in English
• Assist customers in their preferred language,
• Resolve queries, provide product/service information, and ensure customer satisfaction
• Maintain accurate records of customer interactions
• Collaborate with team members to meet performance goals

Eligibility Criteria:

• Freshers & Experienced both welcome
• Excellent verbal and written communication skills in English (mandatory)
• Proficiency in any one language (Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, etc.)
• Basic computer literacy
• Positive attitude, strong listening skills, and problem-solving ability

What We Offer:

• Immediate joining
• General shift (no rotational night shifts)
• Supportive work environment
• Career growth opportunities
• Convenient Bangalore location with excellent connectivity