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- Customer Support Specialist
Custom Support Specialist Job Description
With the minimum experience of 3+ years, we are searching for a friendly and highly analytical customer service specialist to join our team. Service specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Provide a better and higher level of customer support on a specific product service.
Nagercoil, Kanyakumari
Full Time
2 to 5 years
30 - 60 days
Careers 3 Min read
Key Skills
Microsoft office, interpersonal communication skills, advanced analytical skills, Collaboration and marketing skills, Problem solving.
Roles And Responsibilities
- Understanding the key requirements of every customer and interact with them freely
- Maximize the better relationships of existing customers by proposing the new featured products continuously
- Need to deploy the product services in a timely manner and be ensure that the exact product of customer
- Be in the service of communication link between the key customers and the specific teams
- Determine the issues and problems faced by customers and clarify the complaints to maintain trust
- Prepare attractive reports of product progress and submit on exact time as given by the team
- Acknowledge all the customer enquiries and need to provide a higher level of customer support
Skills Required
- Having ability to respond accurately under any work pressure
- Need to have excellent problem-solving skills and time management skill
- Should have excellent interpersonal communication skill and problem-solving skills
- Should have multi-tasking abilities and patience must be needed
- Positive attitude and ability to build relationships with customers to keep more trust
- Must be responsible for handling questions, and complaints of clients regarding a specific product
- Being patience at all and having critical thinking capabilities
Customer Support Specialist Jobs
Customer Support Specialist
Nagercoil, Kanyakumari
Full Time
2 to 5 years
30 - 60 days
Master in Computer Application (M.C.A), Bachelor of Technology (B.Tech/B.E), Bachelor of Computer science engineering
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