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digivance solutions

Customer Support Specialist

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Job Description

We are hiring Customer Support Specialist for an International Chat Process. The role involves handling customer queries from international clients and providing prompt and effective solutions while maintaining high service standards.

Key Responsibilities:

• Resolve customer queries and provide accurate information.

• Maintain professionalism and ensure high customer satisfaction.

• Accurately record customer interactions in the system.

• Follow company processes and quality standards.

Eligibility / Requirements:

• Excellent English communication skills required.

• Comfortable working in rotational shifts.

• Basic computer knowledge.

Compensation & Benefits:

• 5 days working.

• Rotational shifts.

• Rotational weekly off.

• Other perks and benefits as per company policy.

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About Company

Job ID: 146189545